+
+

Related Products

  • Sogolytics
    869 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • SurveyJS
    64 Ratings
    Visit Website
  • Titan
    378 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • BrandMail
    332 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website
  • GWI
    201 Ratings
    Visit Website
  • CompUp
    66 Ratings
    Visit Website

About

QUESTIONSTAR is online survey software for individuals and organizations. Interface: German, English and Russian. Create surveys in any language, including multilingual questionnaires, with branching, randomization, custom design and printable paper versions. Share by link, QR code, email or website embed. Analyze responses with charts, crosstabs, correlations, t-tests and regression. Export reports to Word, Excel, PowerPoint or PDF; raw data to SPSS, XLSX or CSV. Connect Zapier, n8n, webhooks, REST API, Google Data Studio and Power BI; use ChatGPT, Claude and Cursor via MCP. Import Qualtrics questionnaires. Data is hosted in Germany; a data processing agreement is available. FREE: 1 active survey, 50 responses per survey, all survey features. Paid plans offer unlimited responses per survey and white-label surveys; active-survey and email limits vary. Team administration, SSO/SAML, custom domains and on-premise deployment depend on the plan or agreement.

About

SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals and organizations of all sizes, including students, educators, researchers, universities, schools, businesses, nonprofits and public-sector teams. Examples include academic studies, customer surveys and employee feedback.

Audience

Individuals, small & large organizations. | Customer Experience, Market Research, HR, Digital.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€0
FREE: no time limit; 1 survey collecting responses at a time; up to 50 responses per survey; QUESTIONSTAR footer remains. MONTHLY: from €59/month for 1 active survey, monthly cancellation. STANDARD: €395/year, 3 active surveys. PROFESSIONAL: €995/year, 10 active surveys, user management. Annual plans: 12-month term. Paid plans include unlimited responses per survey and white-label surveys. SSO/SAML and a custom domain are paid add-ons for PROFESSIONAL. CUSTOM: price on request, term from 24 months; on-premise deployment by agreement. Business pricing; see the QUESTIONSTAR website for academic offers and full conditions.
Free Version Supported
Free Trial Not Supported

Pricing

$49.00/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • 1. SurveyLab can be easily integrated with third-party application for more features. 2. The surveys created on Survey Lab are intuitive and fun to attempt by the user. 3. The creation of surveys does not take a lot of time. 4. The user interface is user-friendly.
  • It can be share over any social media. It has the most responsive interface. It let you make forms from templates and sample designs. I have been making forms for getting feedback. You will get accurate data from it.
  • The sample forms gets updated regularly. Data accuracy is very high. Everything can be monitored while form is active. It has very precise colour scheme.
  • I have used a lot of platforms to make feedbacks but my finest experience was with this platform. You get all the necessary tools at one place. It has templates to help you. You can send it to anyone.
  • I have been using it to take feedbacks, it helps me know what are the things my coworker wants and what are changes I need to make in the working environment. It is easy and very handy. Tools are really helpful.

Cons

  • 1. Honestly, I haven't found any con of this software in my usage, it does what it claims.
  • No cons as per say but it could have more user friendly dashboard.
  • It is new in the market. It doesn't have trial version.
  • I am using it since last year and I have not felt any major issues with it.
  • Not that famous and needs a few modifications in the user-interface. Price is nice but should involve more things.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

QUESTIONSTAR
Founded: 2004
Germany
questionstar.com

Company Information

SurveyLab
Founded: 2009
Poland
www.surveylab.com

Alternatives

The Survey System

The Survey System

Creative Research Systems

Alternatives

SurveyXact

SurveyXact

Ramboll Management Consulting
SurveyOL

SurveyOL

SurveyOL.com
Surveyed

Surveyed

Spicyfy Ventures
Surveyed

Surveyed

Spicyfy Ventures
SimpleSurvey

SimpleSurvey

OutSideSoft Solutions

Categories

Survey Supported

Categories

Employee Survey Supported
Forms Automation Supported
Market Research Supported
NPS Supported
Polling Supported
Survey Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Forms Automation Features

Approval Process Control Not Supported
Archiving & Retention Not Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Not Supported
Remote Document Access Not Supported
Rules-Based Workflow Not Supported
Text Editing Supported
Version Control Not Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Supported
Panel Management Supported
Paper-Based Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Supported
Feedback Collection Supported
Live Results Tracking Supported
Multiple Question Types Supported
Online Polling Supported
Phone Polling Not Supported
Presentation Tools Supported
Q & A Supported
Skip Logic Supported
SMS Polling Supported
Supports Audio / Images / Video Supported

Pre-employment Testing Features

Aptitude Testing Not Supported
Candidate Comparison Not Supported
Candidate Management Not Supported
Customizable Tests Supported
Online Testing Supported
Personality Testing Supported
Pre-made Test Library Not Supported
Real Time Reporting Supported
Skill Testing Supported
Test Authoring Not Supported
Workflow Management Not Supported

Integrations

ChatGPT Supported
Claude Supported
Cursor Supported
Dropbox Not Supported
FreshMail Not Supported
Google Analytics Not Supported
Google Data Studio Supported
LiveChat Not Supported
Mailchimp Not Supported
Manago AI Not Supported
Microsoft Power BI Supported
Salesforce Not Supported
Slack Not Supported
Stackreaction Not Supported
Zapier Supported
Zendesk Not Supported
n8n Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Cursor Not Supported
Dropbox Supported
FreshMail Supported
Google Analytics Supported
Google Data Studio Not Supported
LiveChat Supported
Mailchimp Supported
Manago AI Supported
Microsoft Power BI Not Supported
Salesforce Supported
Slack Supported
Stackreaction Supported
Zapier Not Supported
Zendesk Supported
n8n Not Supported
Claim QUESTIONSTAR and update features and information
Claim QUESTIONSTAR and update features and information
Claim SurveyLab and update features and information
Claim SurveyLab and update features and information