Quest ControlPoint

Quest ControlPoint

Quest Software
SP IT Helpdesk

SP IT Helpdesk

SP Marketplace
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+

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About

Confidently secure and protect your SharePoint environment from internal and external threats by with comprehensive permissions management, auditing, reporting and governance policy enforcement. With Quest ControlPoint, you can manage, secure, automate and govern your entire SharePoint environment—whether it’s an on-premises, Microsoft 365 or hybrid SharePoint deployment. Ensure permission policy compliance and prevent security breaches and unauthorized access to sensitive content. Audit, clean up and manage SharePoint permissions and users from a single console across all sites, site collections or farms. Analyze and manage all aspects of permissions whether they are directly assigned, inherited or granted through Active Directory or SharePoint groups.

About

SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that use SharePoint in need of a powerful SharePoint governance and security solution

Audience

Businesses searching for an IT support redefined for the digital workplace on Microsoft teams and Sharepoint

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$15 per user per year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Quest Software
Founded: 1987
United States
www.quest.com/products/controlpoint/

Company Information

SP Marketplace
Founded: 2012
United States
www.spmarketplace.com/sharepoint-helpdesk.html

Alternatives

Alternatives

Ignatiuz HelpDesk

Ignatiuz HelpDesk

Ignatiuz Software
ShareGate

ShareGate

Workleap
SharePoint Farm Reporter

SharePoint Farm Reporter

Vyapin Software Systems
SPDocKit

SPDocKit

SysKit
ConSol CM/Helpdesk

ConSol CM/Helpdesk

ConSol Consulting & Solutions Software GmbH

Categories

Categories

Integrations

Microsoft SharePoint
Active Directory
Microsoft 365
Microsoft Power Apps
Microsoft Power BI
Microsoft Teams

Integrations

Microsoft SharePoint
Active Directory
Microsoft 365
Microsoft Power Apps
Microsoft Power BI
Microsoft Teams
Claim Quest ControlPoint and update features and information
Claim Quest ControlPoint and update features and information
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