Quantum360BI WORLDWIDE
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About
As the link between the company and the end-user, a channel can make or break a brand. Support your channel and pave the way for success with Quantum360, a state-of-the-art customer loyalty program. It’s changing the way businesses interact with their channels and it’s driving real results. We often hear from executives who feel like they hand their brand over to the channel and are resigned to crossing their fingers and waiting for the sales numbers. Wouldn’t it be nice to know that your channel partners are out there, telling your brand’s story with accuracy and enthusiasm, offering genuine endorsements and closing deals left and right? That’s the idea behind Quantum360. It’s a comprehensive lifecycle marketing platform that helps businesses educate, engage and motivate their channel partners. Since no two businesses are alike, we designed Quantum360 to be supremely adaptable.
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About
QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan.
The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most.
At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and brands interested in a customer loyalty solution to engage their clients
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Audience
Customer support teams, SMBs and Mid-market, E-commerce businesses, SaaS companies, Businesses with high customer support volumes
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
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Free Trial
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PricingVolume & Resolution based pricing
Free Version
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Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBI WORLDWIDE
United States
www.biworldwide.com/channel-sales/loyalty-platforms/quantum-360/
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Company InformationQuantumDesk
Founded: 2025
India
www.quantumdesk.com
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Integrations
WhatsApp
Not Supported
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