Quantum360

Quantum360

BI WORLDWIDE
+
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About

As the link between the company and the end-user, a channel can make or break a brand. Support your channel and pave the way for success with Quantum360, a state-of-the-art customer loyalty program. It’s changing the way businesses interact with their channels and it’s driving real results. We often hear from executives who feel like they hand their brand over to the channel and are resigned to crossing their fingers and waiting for the sales numbers. Wouldn’t it be nice to know that your channel partners are out there, telling your brand’s story with accuracy and enthusiasm, offering genuine endorsements and closing deals left and right? That’s the idea behind Quantum360. It’s a comprehensive lifecycle marketing platform that helps businesses educate, engage and motivate their channel partners. Since no two businesses are alike, we designed Quantum360 to be supremely adaptable.

About

QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan. The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most. At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and brands interested in a customer loyalty solution to engage their clients

Audience

Customer support teams, SMBs and Mid-market, E-commerce businesses, SaaS companies, Businesses with high customer support volumes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Volume & Resolution based pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BI WORLDWIDE
United States
www.biworldwide.com/channel-sales/loyalty-platforms/quantum-360/

Company Information

QuantumDesk
Founded: 2025
India
www.quantumdesk.com

Alternatives

Alternatives

Quantum 360

Quantum 360

BI WORLDWIDE CANADA
Google Cirq

Google Cirq

Google
Azure Quantum

Azure Quantum

Microsoft
Sympoq

Sympoq

Escon ltd

Categories

Customer Loyalty Supported

Categories

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
Claim Quantum360 and update features and information
Claim Quantum360 and update features and information
Claim QuantumDesk and update features and information
Claim QuantumDesk and update features and information