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About

QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.

About

Textback.ai is an AI-powered sales and customer engagement platform centered on phone calls and messaging. It helps businesses automate conversations with prospective and existing customers, qualify leads, follow up, and manage sales workflows across voice and text channels. Teams can configure AI agents and communication campaigns for tasks such as responding to leads, following up on inquiries, and customer outreach. The product is intended for organizations that handle substantial volumes of customer conversations, including businesses in insurance, e-commerce, and iGaming. Textback.ai supports sales and marketing teams seeking to automate customer interactions and coordinate outreach through conversational AI.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Service businesses and sales teams managing inbound inquiries, outbound follow-up, lead qualification and appointment booking across messaging and voice.

Audience

Sales and marketing teams at businesses that manage customer conversations and outreach, including organizations in insurance, e-commerce, and iGaming.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$40/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

QualifyBase
United States
www.qualifybase.com

Company Information

Founded: 2016
Estonia
www.textback.ai/

Alternatives

Alternatives

Categories

AI Sales Agents Supported
Conversational AI Supported

Categories

AI Sales Agents Supported

Integrations

Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Messenger Supported
Instagram Supported
Make Supported
Model Context Protocol (MCP) Supported
WhatsApp Supported
Zapier Supported

Integrations

Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Messenger Not Supported
Instagram Not Supported
Make Not Supported
Model Context Protocol (MCP) Not Supported
WhatsApp Not Supported
Zapier Not Supported
Claim QualifyBase and update features and information
Claim QualifyBase and update features and information
Claim Textback.ai and update features and information
Claim Textback.ai and update features and information