Qualified

Qualified

Qualified.com
e-bot7

e-bot7

e-bot7 GmbH
+
+

Related Products

  • 11x
    70 Ratings
    Visit Website
  • Visual Visitor
    251 Ratings
    Visit Website
  • Pipedrive
    10,536 Ratings
    Visit Website
  • SalesTarget.ai
    161 Ratings
    Visit Website
  • Shape Software
    136 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • Adobe Experience Manager
    1,886 Ratings
    Visit Website
  • GetResponse
    1,798 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website

About

Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals. Piper is an AI SDR that automates your inbound pipeline generation motion to help you scale. The AI SDR you’ve been waiting for, Piper is ready to join your team today.

About

Simplifying Conversational AI. We automate Customer-Facing Conversations. Simple, Fast, Efficient. The leading & easy to use Conversational AI platform. Integrate on all channels and tools in any language. Launch within minutes. Manage all bots across your organization in one platform made for non-technical and technical people. Plug and play technology – no coding required. Agent+AI® hybrid model (real-time supervised learning). Omnichannel integration (communication channels & backend systems).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a powerful conversational marketing and live chat platform to capture more leads.

Audience

Companies that want to build AI chatbots for customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3,000
Live Chat, Voice & Video
Build Custom Chatbots
Account-based Buyer Intent Signals
Outbound Sequence Tracking & Alerts
Paid Traffic Tracking & Alerts
Qualified Enrich & Reverse IP
Salesforce-Connected Website
Up to 15 users
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The qualified platform is easy to understand and its simple user interface makes it easily usable. Triggers on every buying intent it found to approach. Salesforce integration makes it great. Helps to increase the conversation rate of leads.

Cons

  • Till now I haven't found any downside in Qualified tool.

Pros & Cons from Real Users

Pros

  • e-Bot 7 helped my family automate customer support and take a great burden off the staff. We still give human care and support to customers, but now it's just the important things.
  • e-bot7's customer support we do like best: We can be sure that we receive support whenever needed, fast replies and meetings scheduled according to our availability! A few more points that we would like to mention: -User experience: Smooth and insightful environment, also for non-tech people. -Integrations: Wide range of possibilities, works great with any internal system that we have. -Onboarding process: Fast and easy.
  • The set-up of the solution was extremely easy - thanks to the e-bot7 team that works with dedication and incorporates any request we raise. Furthermore, the virtual assistant can be easily customized and rolled out in different languages, making their solution very valuable to us. Besides, the automation rate increases the more customer requests the chatbot handles, further freeing up our agents' capacity.
  • The dedication that e-bot7's Customer Success team demonstrates we do like best. They are always available and work on a solution asap whenever we have a solution. Our meetings are well structured and of great value to us; they walk us through the roadmap, introduce new features to us and sometimes invite us to beta test new features they consider to implement. Generally, e-bot7 gives their best to precisely answer any questions that we have. They are very attentive - we can definitely recommend!
  • After having tried different vendors, we can tell that ebot7's solution is the one we like best: The interface is very intuitive; e.g., changing functionalities of the chatbot is simple and does not require any technical knowledge. The e-bot7 team has been super supportive in the beginning as they were very attentive by helping us to decide which package fits our needs best, setting up demo calls, and ensured a smooth onboarding and implementation of the solution.

Cons

  • Some people are still turned off by AI, but like it or not, it is the future and it is the most efficient way of doing business. They can still reach humans when it's necessary.
  • The solution sometimes incorrectly recognizes the customer question / problem.
  • In the beginning, there were are few issues that have been solved instantly. Also, e-bot7 has different packages available which made our choice difficult; hence, one needs to be sure of the customer services' vision.
  • We have not experienced any larger issues yet. All good!
  • There is not really anything to complain about. In the beginning when the solution was implemented we felt that the analytics section could have been more insightful through additional statistics. However, e-bot7 constantly worked on improving that section,

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Qualified.com
Founded: 2018
United States
www.qualified.com/product

Company Information

e-bot7 GmbH
e-bot7.com

Alternatives

Alternatives

Docket

Docket

Docket Inc.
Drift

Drift

Salesloft

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Account Based Marketing Features

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Buyer Intent Features

B2B Lead Generation
Channel Attribution
Competitor Analysis
Content Marketing
CRM Integration
Customer Journey Mapping
Customer Profiles
Intent Data
Lead Notifications
Lead Scoring

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Digital Experience Platforms (DXP) Features

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Intelligence Features

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Integrations

Salesforce
Clearbit
Demandbase
Facebook Ads
Facebook Messenger
Genesys Cloud CX
Google Analytics
Google Calendar
Google Chrome
HubSpot CRM
Instant Chime
Microsoft 365
Outreach
Salesforce Marketing Cloud Account Engagement
Slack
Telegram
Truto
WhatsApp
Zendesk
ZoomInfo

Integrations

Salesforce
Clearbit
Demandbase
Facebook Ads
Facebook Messenger
Genesys Cloud CX
Google Analytics
Google Calendar
Google Chrome
HubSpot CRM
Instant Chime
Microsoft 365
Outreach
Salesforce Marketing Cloud Account Engagement
Slack
Telegram
Truto
WhatsApp
Zendesk
ZoomInfo
Claim Qualified and update features and information
Claim Qualified and update features and information
Claim e-bot7 and update features and information
Claim e-bot7 and update features and information