Qualified

Qualified

Qualified.com
e-bot7

e-bot7

e-bot7 GmbH
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+

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About

Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals. Piper is an AI SDR that automates your inbound pipeline generation motion to help you scale. The AI SDR you’ve been waiting for, Piper is ready to join your team today.

About

Simplifying Conversational AI. We automate Customer-Facing Conversations. Simple, Fast, Efficient. The leading & easy to use Conversational AI platform. Integrate on all channels and tools in any language. Launch within minutes. Manage all bots across your organization in one platform made for non-technical and technical people. Plug and play technology – no coding required. Agent+AI® hybrid model (real-time supervised learning). Omnichannel integration (communication channels & backend systems).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a powerful conversational marketing and live chat platform to capture more leads.

Audience

Companies that want to build AI chatbots for customer service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3,000
Live Chat, Voice & Video
Build Custom Chatbots
Account-based Buyer Intent Signals
Outbound Sequence Tracking & Alerts
Paid Traffic Tracking & Alerts
Qualified Enrich & Reverse IP
Salesforce-Connected Website
Up to 15 users
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The qualified platform is easy to understand and its simple user interface makes it easily usable. Triggers on every buying intent it found to approach. Salesforce integration makes it great. Helps to increase the conversation rate of leads.

Cons

  • Till now I haven't found any downside in Qualified tool.

Pros & Cons from Real Users

Pros

  • e-Bot 7 helped my family automate customer support and take a great burden off the staff. We still give human care and support to customers, but now it's just the important things.
  • e-bot7's customer support we do like best: We can be sure that we receive support whenever needed, fast replies and meetings scheduled according to our availability! A few more points that we would like to mention: -User experience: Smooth and insightful environment, also for non-tech people. -Integrations: Wide range of possibilities, works great with any internal system that we have. -Onboarding process: Fast and easy.
  • The set-up of the solution was extremely easy - thanks to the e-bot7 team that works with dedication and incorporates any request we raise. Furthermore, the virtual assistant can be easily customized and rolled out in different languages, making their solution very valuable to us. Besides, the automation rate increases the more customer requests the chatbot handles, further freeing up our agents' capacity.
  • The dedication that e-bot7's Customer Success team demonstrates we do like best. They are always available and work on a solution asap whenever we have a solution. Our meetings are well structured and of great value to us; they walk us through the roadmap, introduce new features to us and sometimes invite us to beta test new features they consider to implement. Generally, e-bot7 gives their best to precisely answer any questions that we have. They are very attentive - we can definitely recommend!
  • After having tried different vendors, we can tell that ebot7's solution is the one we like best: The interface is very intuitive; e.g., changing functionalities of the chatbot is simple and does not require any technical knowledge. The e-bot7 team has been super supportive in the beginning as they were very attentive by helping us to decide which package fits our needs best, setting up demo calls, and ensured a smooth onboarding and implementation of the solution.

Cons

  • Some people are still turned off by AI, but like it or not, it is the future and it is the most efficient way of doing business. They can still reach humans when it's necessary.
  • The solution sometimes incorrectly recognizes the customer question / problem.
  • In the beginning, there were are few issues that have been solved instantly. Also, e-bot7 has different packages available which made our choice difficult; hence, one needs to be sure of the customer services' vision.
  • We have not experienced any larger issues yet. All good!
  • There is not really anything to complain about. In the beginning when the solution was implemented we felt that the analytics section could have been more insightful through additional statistics. However, e-bot7 constantly worked on improving that section,

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Qualified.com
Founded: 2018
United States
www.qualified.com/product

Company Information

e-bot7 GmbH
e-bot7.com

Alternatives

Alternatives

Docket

Docket

Docket Inc.
Drift

Drift

Salesloft

Categories

AI Sales Agents Supported
AI SDR Supported
AI Voice Agents Supported
Buyer Intent Supported
Chatbot Supported
Conversational AI Supported
Lead Capture Supported
Lead Generation Supported
Live Chat Supported
Sales Intelligence Supported

Categories

Chatbot Supported
Conversational AI Supported
Customer Service Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Account Based Marketing Features

Analytics Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Supported
Lead Nurturing Supported
Lead Scoring Supported
Progress Tracking Supported
Prospecting Tools Supported
Target Account Identification Supported

Buyer Intent Features

B2B Lead Generation Supported
Channel Attribution Supported
Competitor Analysis Supported
Content Marketing Supported
CRM Integration Supported
Customer Journey Mapping Supported
Customer Profiles Supported
Intent Data Supported
Lead Notifications Supported
Lead Scoring Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Supported
Group Messaging Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Supported

Digital Experience Platforms (DXP) Features

Alerts / Notifications Supported
Auto-Tagging Supported
Blogs Not Supported
Calendar Supported
Content Modeling Not Supported
Digital Asset Management Not Supported
File Sharing Supported
Form Builder Not Supported
Forums / Message Boards Not Supported
Headless CMS Not Supported
Knowledge Base Supported
Performance Monitoring Supported
Personalization / Segmentation Supported
Reporting / Analytics Not Supported
Surveys / Polls Not Supported
Templates Supported
User Management / Permissions Not Supported
Version Control Not Supported
Wiki Not Supported
Workflow Management Not Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Supported
Lead Distribution Not Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Supported

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Not Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Not Supported
Visitor Identification Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Supported
Data Enrichment Supported
Data Import/Export Supported
Data Mining Supported
Data Verification Supported
Email Integration Supported
Lead Scoring Supported
List Building Supported
Performance Management Supported
Pipeline Management Supported
Predictive Modeling/Analytics Supported
Prospecting Tools Supported
Reporting/Analytics Supported
Sales Forecasting Supported

Integrations

Salesforce Supported
6sense Supported
Clearbit Supported
Facebook Messenger Not Supported
Genesys Cloud CX Not Supported
Gmail Supported
Google Analytics Supported
Google Calendar Supported
Google Chrome Supported
HubSpot CRM Supported
Instant Chime Not Supported
Microsoft 365 Supported
Outreach Supported
Salesforce Marketing Cloud Account Engagement Supported
Salesloft Supported
Slack Supported
Telegram Not Supported
Truto Supported
WhatsApp Not Supported
ZoomInfo Supported

Integrations

Salesforce Supported
6sense Not Supported
Clearbit Not Supported
Facebook Messenger Supported
Genesys Cloud CX Supported
Gmail Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Chrome Not Supported
HubSpot CRM Not Supported
Instant Chime Supported
Microsoft 365 Not Supported
Outreach Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Salesloft Not Supported
Slack Not Supported
Telegram Supported
Truto Not Supported
WhatsApp Supported
ZoomInfo Not Supported
Claim Qualified and update features and information
Claim Qualified and update features and information
Claim e-bot7 and update features and information
Claim e-bot7 and update features and information