Discus QMSDiscusIT
|
Verint Quality BotVerint
|
|||||
Related Products
|
||||||
About
Discus QMS enables companies to eliminate paper-based quality management process while adhering to compliance and regulatory standards. Discus QMS not only increases operational efficiency but also increases compliance to set quality standard.
Discus QMS brings all of your quality processes together in one place by integrating related processes and actions to enable better analysis and process improvement. Discus QMS has been vetted and found compliant with CFR 21 Part 11 guidelines by USFDA and the European Regulatory Auditors, amongst others.
Benefits:
Single platform to manage all related processes
Reduce expensive mistakes
Evidence for educated decision making
Credibility improvement
Improved customer satisfaction
|
About
Manual quality management processes are costly and ineffective. Verint Quality Bot automates your quality program to save time and money, improve quality, and reduce compliance risk. Start today and see 5x ROI.
Is your quality management program working? Screening a small percentage of calls may leave non-compliant interactions hidden, and risk fines, lost business or worse. Verint can help. Most contact centers only review between 1 and 3% of calls. This severely limits your ability to identify risks and manage quality and compliance. Verint Automated Quality Management can automate the whole quality management process and help you achieve better compliance. Evaluate calls, identify non-compliance and assign coaching—for 100% of voice and text interactions. In this way, you will quickly gain a new level of insight into your organization’s standards of service and compliance.
|
|||||
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Organizations that need a quality management solution
|
Audience
Organizations looking for a quality management platform that helps process and helps achieve better compliance
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationDiscusIT
Founded: 2009
India
www.discusit.com/quality-management-software
|
Company InformationVerint
Founded: 1994
United States
www.verint.com/automated-quality-management/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Quality Management Features
Audit Management
Supported
Complaint Management
Supported
Compliance Management
Supported
Corrective and Preventive Actions (CAPA)
Supported
Defect Tracking
Supported
Document Control
Supported
Equipment Management
Supported
ISO Standards Management
Supported
Maintenance Management
Supported
Risk Management
Supported
Supplier Quality Control
Supported
Training Management
Supported
|
Quality Management Features
Audit Management
Supported
Complaint Management
Not Supported
Compliance Management
Supported
Corrective and Preventive Actions (CAPA)
Not Supported
Defect Tracking
Not Supported
Document Control
Supported
Equipment Management
Not Supported
ISO Standards Management
Not Supported
Maintenance Management
Not Supported
Risk Management
Not Supported
Supplier Quality Control
Not Supported
Training Management
Not Supported
Compliance Features
Archiving & Retention
Not Supported
Artificial Intelligence (AI)
Not Supported
Audit Management
Supported
Compliance Tracking
Not Supported
Controls Testing
Not Supported
Environmental Compliance
Not Supported
FDA Compliance
Not Supported
HIPAA Compliance
Not Supported
Incident Management
Not Supported
ISO Compliance
Not Supported
OSHA Compliance
Not Supported
Risk Management
Not Supported
Sarbanes-Oxley Compliance
Not Supported
Surveys & Feedback
Not Supported
Version Control
Not Supported
Workflow / Process Automation
Not Supported
|
|||||
Integrations
Discus Greenbox
Not Supported
Discus Kriya
Not Supported
|
||||||
|
|
|