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About

QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.

About

When guests wait less, they can enjoy more! Free your guests from physical queues, empower them to practice safe social distancing, and allow them to explore all your venue has to offer. Our patented suite of virtual queuing solutions has helped over 19 million guests get out of long lines and make the most of their day. By eliminating lines, you'll help guests feel more at ease and capable of socially distancing. Plus, they’ll be free to enjoy more of what your venue has to offer. With extensive patents and 20 years of experience behind us, no one is better suited to help your venue maximize your virtual queuing solution. Offer multiple service levels for a variety of price points allowing reduced wait times and custom ride packages. With guests freed from waiting in line, they can spend more time enjoying your venue's retail and food & beverage locations. We have dedicated ourselves to providing an enterprise-class service model focused on driving incremental revenue for our clients.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Education and government institutions seeking a solution to manage all their operations

Audience

Businesses and companies interested in a virtual queuing solution to increase revenue and optimize their customer services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

500.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

QLess
Founded: 2007
United States
qless.com

Company Information

accesso
United States
www.accesso.com/solutions/virtual-queuing

Alternatives

Alternatives

TablesReady

TablesReady

Table's Ready, LLC
VirtuaQ

VirtuaQ

Lucep
Bzz

Bzz

Bzz Order Tracking Limited
Agilysys Seat

Agilysys Seat

Agilysys

Categories

Categories

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Microsoft 365

Integrations

Microsoft 365
Claim QLess and update features and information
Claim QLess and update features and information
Claim accesso LoQueue and update features and information
Claim accesso LoQueue and update features and information