Related Products
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About
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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About
Your customers can scan a QR Code displayed in your store front, or browse to a web URL, to join the queue themselves using their mobile phones. No need for Customers to download and install any mobile app, they just need to use their own mobile phone's built- in web browser. The queue status web page will keep the Customers informed and updated on their queue status. Our QueuePad mobile app helps in practicing social distancing and keeping your customers and staff safer. List of Customers currently in queue. The arrival time and waiting time length is shown, any customer notes are also shown. The phone icon when clicked allows a phone call or SMS to this customer. The list of Services, each of which is an independent customer queue. A maximum of 3 Services can be configured. The software can automatically send SMS notifications for each Customer once their queue reaches the Nth position. This service will require a valid SMS Gatewar API account and internet Wifi connection.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Education and government institutions seeking a solution to manage all their operations
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Audience
Businesses searching for a solution to Implement customer social distancing in their store
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
500.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$19.99 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationQLess
Founded: 2007
United States
qless.com
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Company InformationQueuePad
Philippines
www.queuepad.com
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Supported
Contactless
Not Supported
Customer Surveys
Not Supported
Dashboard
Supported
For Banks
Supported
For Government
Not Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Not Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Supported
Client Database
Not Supported
Group Scheduling
Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Supported
Online Payments
Supported
Recurring Appointments
Not Supported
Room Booking Management
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
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Waitlist Features
Alerts/Notifications
Supported
Customer Database
Supported
For Restaurants
Not Supported
Prioritization
Not Supported
Public Waitlist
Supported
Reporting & Statistics
Supported
Self Check-in
Not Supported
Waiting Time Tracking
Supported
Waitlist Status Tracking
Supported
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Integrations
Microsoft 365
Not Supported
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