Q-assignOrtoo
|
RekonRekon Technologies
|
|||||
Related Products
|
||||||
About
Q-assign is a native Salesforce lead and case assignment solution designed to automate and optimize how work is distributed across sales and service teams. It enables organizations to route records such as leads, cases, accounts, and custom objects using configurable rules based on criteria like territory, skills, priority, or availability. It supports multiple distribution models, including round robin, load balancing, and rule-based assignment, helping teams ensure work is allocated fairly and efficiently. Q-assign operates in real time within Salesforce, allowing records to be assigned instantly as they are created or updated, which reduces response times and helps prevent leads from going cold. It also provides tools for monitoring assignment performance, managing queues, and rebalancing workloads when users are unavailable.
|
About
Rekon's flagship software solution prepares lien releases and assignments and automatically applies the unique requirements of more than 3,600 recording offices, significantly reducing recording errors and penalties. Rekon stores and updates all recording requirements and stays in constant communication with local recording offices so that any changes are quickly incorporated into the software. Rekon automates tasks, including data entry, calculating recording fees and generating checks for payment. Workflows are automatically assigned and time spent on every work queue is tracked, enabling servicers to measure and improve staff productivity. The vast number of recording requirements makes it nearly impossible to manually record lien releases and assignments without error, which can result in costly delays. Rekon’s elegant technology solution streamlines the entire process so servicers are always in control of their documents.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Service operations teams requiring automated, rule-driven routing of leads and cases to the right users in real time
|
Audience
Mortgage and Loan solution for businesses
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationOrtoo
Founded: 2010
United Kingdom
ortooapps.com/q-assign/
|
Company InformationRekon Technologies
Founded: 1994
United States
www.rekon.com/rekon
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Mortgage and Loans Features
Amortization Schedule
Not Supported
Client Database
Not Supported
Closing Documents
Not Supported
Commercial Mortgages
Not Supported
Contact Management
Not Supported
Credit Reporting
Not Supported
Customer Statements
Not Supported
Document Management
Supported
Electronic Applications
Not Supported
Government Loans
Supported
Loan Origination
Not Supported
Loan Servicing
Not Supported
Pipeline Management
Not Supported
Pre-Qualification
Not Supported
Refinance Management
Not Supported
Residential Mortgages
Not Supported
|
||||||
Integrations
Ortoo
Not Supported
Salesforce
Not Supported
|
||||||
|
|
|