Related Products
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About
Puzzle Auto positions itself as an AI employee platform for auto dealerships, operating 24/7 to convert leads and missed calls into appointments without human intervention. The system handles inbound and outbound sales, service, trade, finance, and maintenance inquiries via phone, SMS, and email; it conducts conversations that feel human, captures customer data, sends call summaries and recordings to CRM systems, and schedules appointments automatically. It works with CRM, DMS, calendars, and telephony systems, and supports customizable workflows and use cases (over 50 templates) to match each dealer’s operations. On the data side, Puzzle Auto also provides a data cloud (Puzzle OS) which unifies over 1,000 auto retail metrics, spanning sales, marketing, fixed operations, market intelligence, and more into real-time scorecards, alerts, anomaly detection, forecasts, and dashboards.
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About
Toma is an AI platform that builds personalized voice agents tailored for automotive dealerships, automating high-value tasks such as appointment booking, customer inquiries, parts requests, recall scheduling, and more, aiming to act as a virtual team member that never stops working. The system supports full-store receptionist capabilities by handling inbound calls 24/7, rescheduling and confirming service appointments, transferring calls when needed, and escalating complex issues. It also proactively launches outbound campaigns (e.g., recall alerts), sends appointment reminders to reduce no-shows, and captures detailed caller context like vehicle data or part numbers to relay to staff. Toma integrates with dealership software to pull real-time data, enabling natural, low-latency conversations grounded in the dealer’s actual inventory, service offerings, and workflows.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Auto dealerships in need of a solution to automate lead engagement via AI phone agents and unify operational data for proactive insights and performance tracking
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Audience
Dealers looking for a tool to automate customer communications, appointment scheduling, parts inquiries, and driver interactions via intelligent voice and SMS agents
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPuzzle Auto
Founded: 2020
Canada
www.puzzleauto.app/
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Company InformationToma
Founded: 2024
United States
www.toma.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
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Integrations
Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
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