PromoTix vs. Surkus Comparison


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About PromoTix is easy to use, blazingly fast, and jammed full of the features you need to sell tickets and registrations to your events. Create discount codes, add guests and guest lists, and use our mobile app to checkin attendees at the door. We've also built the event industry's best fully integrated marketing software with a network of ambassadors willing to promote your event. You'll make more and sell more, than ever before. Launch your own branded event app to iOS and Android devices without any developers. Create Ambassador programs and have them sell tickets for you by tapping into the thousands of ambassadors already on our platform. Sell more merchandise by adding it onto an order. Make Contest Registration Pages go viral with the help of your fans and social media. Integrate your email marketing platform and send targeted texts. Boost profits by adding your own ticketing fee and eliminate our per ticket fees all together (0% + $0 per ticket) on a Professional subscription plan.	About Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organizers of events of all sizes including festivals, venues, concerts, workshops, courses, fundraisers, private events, conferences, fairs, tours, live streams, and sports arenas use PromoTix to sell tickets and market their events.	Audience Brands that want to connect with customers to acquire, engage, and retain new customers
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing 1.75% Pay as you go plans: • 1.75% for Unlimited event ticketing • 3% for Unlimited event ticketing and marketing Subscription plans: Get 0% + $0 per ticket service fees with one of our Professional subscription plans. Save thousands in service fees and get access to tools no other ticketing platforms provide to market your event and sell more tickets. Professional plans are back by our $20,000 guarantee, where we guarantee you'll make or save at least $20,000 this year or your money back. Free Version Supported Free Trial Supported	Pricing Performance based Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.6 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Love the ease to sign up and create events lots of options for payment processors and easy to link them to your profile site looks good and is fast no lagging in the service Easy interface, free for the user, allows several people different levels of access to what they can do within the system. Easy to promote and can even nest within your webpage. As a new user not knowing anything about this site it was very user friendly easy to set up and navigate. I only got through the setting up part we've only used it for one day so I can't really give much of a review for anything further than the setup project The ease of set up and the step-by-step instructions allowed for an intuitive process of creating an account, creating an event - and publishing the event. I never used any other streaming software so I don’t have anything to contrast the product with - but with how easy this was, I can’t see any reason I would check out their competitors. I Recommend this platform. I've had a great experience using PromoTix for managing event ticketing. The platform is easy to use, making it simple to create events, sell tickets, and keep everything organized. The setup process was straightforward, and the overall experience has been smooth and reliable. I also appreciate their responsive customer support and their commitment to improving the platform. If you're looking for an affordable and user-friendly ticketing solution, I'd definitely recommend giving PromoTix a try. Cons What's not to like? too many good things about the service so far no dislikes Honestly, not many cons, very basic looking, but nothing really wrong with that. As of now I have nothing bad to say like I said it is our first time using it today so I didn't run into any issues yet Aesthetic design choices but that’s highly subjective- it functions great. Easy to set up and use Smooth and reliable ticketing process User-friendly interface Responsive customer support Affordable for event organizers	Pros & Cons from Real Users Pros I used Surkus to claim 3 offers in their offers section. I have yet to try their events as Coronavirus has gotten in the way of that. So far the three products I received have all been high quality. Their UI is simple and straightforward. I have been checking their app once a day now to see if there are any new deals, I'm hooked. I've even got my girlfriend and good friend to sign up as well. Cons The premise of their offer feels a bit weird at first, but I ended up feeling much more comfortable after I got the first product and went through the workflow for the first time. It's simple enough and legitimate so I will keep using it to find offers that I like.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information PromoTix Founded: 2019 United States connect.promotix.com/sourceforge	Company Information Surkus Founded: 2014 United States surkus.com
Alternatives TicketSpice Webconnex	Alternatives Ryviu
WotsOn	Zoho CRM Plus Zoho
Evenium Net Evenium	Tessitura Tessitura Network
Afton Tickets	Merchant Centric
Eventgroove View All	Get More Reviews View All
Categories Event Booking Supported Event Check In Supported Event Marketing Supported Live Streaming Supported Mobile Event Supported Ticketing Supported Virtual Event Platforms Supported	Categories Customer Engagement Supported Customer Loyalty Supported Event Marketing Supported Experience Management Supported Review Management Supported Ticketing Supported
Event Marketing Features Audience Segmentation Supported Campaign Management Supported Email Marketing Supported Event Calendar Not Supported Landing Pages / Web Forms Supported Location-Based Marketing Supported Reporting/Analytics Supported Social Media Promotion Supported Surveys & Feedback Supported Website Management Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Not Supported Customer Database Supported Event Management Supported Fundraising Management Not Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Not Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Not Supported Marketing Management Supported Online Payments Supported Online Registration Supported Social Media Promotion Supported Wait List Management Not Supported Website Management Supported Event Check In Features Attendee Segmentation Supported Badge Printing Not Supported Data Import / Export Supported Data Synchronization Not Supported Guest List Management Supported Guest List Search Supported Lead Capture Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Live Streaming Features Access Control Supported Audience Analytics Not Supported Audience Engagement Supported Browser-based Supported Customizable Branding Not Supported Encoding Not Supported Event Scheduling Supported Live Streaming Production Supported Moderation Not Supported Monetization Tools Supported Multi-Screen / Split-Screen Supported Multiple Camera Feeds Supported Multistreaming Not Supported Session Recording Supported Social Media Integration Supported Streaming Platform Integration Supported Virtual Event Platforms Features Alerts/Notifications Not Supported Attendee Management Supported Customizable Branding Not Supported Event Management Supported File Sharing Not Supported Lead Capture Supported Live Audio/Video Chat Not Supported Live Text Chat Supported Mobile Access Supported Moderation Not Supported Pre-made Templates Not Supported Presentation Tools Supported Q&A Not Supported Reporting/Analytics Supported Social Media Promotion Supported Surveys/Polls Not Supported Virtual Booths Not Supported Virtual Lobby Not Supported	Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Not Supported Kiosk Ticketing Not Supported Mobile Ticketing Supported Online Ticketing Not Supported Onsite Ticketing Supported POS Not Supported Print-at-Home Not Supported Reserved Seating Not Supported Season Tickets Not Supported Ticket Brokering Not Supported VIP & Discount Tickets Not Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Supported Content Syndication Supported Feedback Collection Supported Gamification Supported Live Chat Supported Video Content Supported Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Experience Management Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Not Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Not Supported
Integrations Axis LMS Supported Facebook Supported Instagram Supported Mailchimp Supported OBS Supported Spotify Supported Stripe Supported WhatsApp Supported X (Twitter) Supported YouTube Supported View All 10 Integrations	Integrations Axis LMS Not Supported Facebook Not Supported Instagram Not Supported Mailchimp Not Supported OBS Not Supported Spotify Not Supported Stripe Not Supported WhatsApp Not Supported X (Twitter) Not Supported YouTube Not Supported
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