Unwrap

Unwrap

Unwrap.ai
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About

Project Echo is a hosted product-feedback platform for SaaS teams that collect requests and bug reports from customers. It provides a feedback portal that can be public, private, or restricted to users, with voting, comments, duplicate detection, identity masking, and board controls. Teams can organize requests, maintain a drag-and-drop roadmap, and publish changelog entries linked to feedback to notify contributors when work ships. The service supports embedded feedback capture, custom domains, a REST API, inbound and outbound webhooks, and integrations including Linear, Notion, Slack, and Tally. Its MCP server lets compatible AI clients such as Claude and Cursor read and update requests, comments, votes, and internal notes, and generate implementation prompts. A free plan includes core feedback, roadmap, changelog, API, and MCP capabilities; a paid Pro plan adds custom-domain and branding options.

About

Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS teams, indie developers, solo founders, and bootstrapped software businesses that collect customer feedback and use it to plan product work.

Audience

Product managers and customer experience teams seeking a solution to analyze unstructured customer feedback to inform product development and enhance user satisfaction

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version Supported
Free Trial Not Supported

Pricing

$12,000 per year
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Project Echo
Founded: 2025
United States
www.projectecho.io

Company Information

Unwrap.ai
Founded: 2022
United States
www.unwrap.ai/

Alternatives

Alternatives

HyperOrbit

HyperOrbit

HyperOrbit Labs

Categories

Customer Feedback Supported

Categories

AI Tools Supported
Customer Feedback Supported

Integrations

Airbnb Not Supported
Alexa Not Supported
App Store Not Supported
Capital One Merchant Services Not Supported
Claude Supported
Cursor Supported
GitHub Not Supported
Google Calendar Not Supported
Intercom Not Supported
Model Context Protocol (MCP) Supported
Notion Supported
Okta Not Supported
Reddit Not Supported
Slack Supported
Snowflake Not Supported
Zendesk Not Supported

Integrations

Airbnb Supported
Alexa Supported
App Store Supported
Capital One Merchant Services Supported
Claude Not Supported
Cursor Not Supported
GitHub Supported
Google Calendar Supported
Intercom Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Okta Supported
Reddit Supported
Slack Not Supported
Snowflake Supported
Zendesk Supported
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