Product Fruits vs. SendJim Comparison


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About Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behavior	About Get new customers and keep them for life. Now offering ever door direct mail services through SendJim. Maximize your existing clients and make them raving fans. Hyper-target your audience to get the leads you want. Create long-lasting relationships with your clients to turn them into higher ticket sales. Checklist to identify which stage your business is in. Identifies KPIs and systems needed for each business stage. Outlines how to get your business to the next stage.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Product owners trying to increase adoption, conversion & retention of their apps	Audience Individuals or companies who need a Customer Engagement solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $79 per month $59 per month with yearly payment Free Version Free Trial	Pricing $97.00/month Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.3 / 5 features 4.6 / 5 design 4.2 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Product fruits is an easy-to-use Digital Adoption Platform that allows SaaS platforms to make their applications easier to use and understand. Product fruits is a simple but loaded tool, created with user perspective and engineered to use in detail. The tool provides end to end feature loaded user behaviours that behave very well on client applications. The tool is easy on our application, does not reduce the page performance by a lot and integrates seamlessly with the client application, almost as if it were in-built and not an external tool layered on top of my application. - Extensive functionality, solves almost all problems for user training and onboarding - Instant and super high quality tech support - Affordable Price We use Product Fruits for onboarding. It has a range of features make the initial experience with our (rather complex) software as pleasant as possible to our prospects. It is very customisable. Customer support. Final Product. Adaptability of the system. No more labor intensive personal onboarding - set it up and let it do its thing. Oh and did I mention - the customer support? Easy to use, ready for non technical users. Extended time to implement the tool, no issues with extending trial to perform additional tests. Cons Not applicable currently. The tool has proven to be practically perfect with no cons so far. -Complicated, sometimes not intuitive interface -Flexible setup requires knowledge of html and css, at least the basics It takes time to set up and you might want to ad css selectors to your product. Tricky to use if you are a first timer. Development tool that could be a struggle for non-developer type mortals. Limited options to customise knowledge base design.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Product Fruits Founded: 2020 Czech Republic productfruits.com/	Company Information SendJim Founded: 2017 United States sendjim.io/home
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Categories Customer Communications Management Customer Engagement Customer Experience Customer Feedback Customer Onboarding Customer Self-Service Customer Success Customer Training Digital Adoption Platforms Digital Employee Experience (DEX) Management Interactive Product Tour Knowledge Management Low-Code Development No-Code Development Onboarding Personalization	Categories Customer Engagement
Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Customer Success Features Account Alerts Account Management Communication Management Customer Engagement Customer Lifecycle Management Health Score Onboarding Revenue Management Usage Tracking / Analytics Win / Loss Analysis Digital Adoption Platforms Features Audience Segmentation Content Creation Contextual Guidance Data Validation In-App Training Launch Management Multi-Language Self Service Tools Surveys & Feedback User Onboarding Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Low-Code Development Features AI-Assisted Development Business Process Automation Collaborative Development Data Aggregation and Publishing Deployment Management Drag & Drop Integrations Management Iteration Management Performance Monitoring Requirements Management Templates Visual Modeling Web / Mobile App Development Workflow Management No-Code Development Features AI-Assisted Development Business Process Automation Collaborative Development Data Aggregation and Publishing Deployment Management Drag & Drop Integrations Management Iteration Management Performance Monitoring Requirements Management Templates Visual Modeling Web / Mobile App Development Workflow Management Onboarding Features Course Management Document Management E-Verify / I-9 Forms Electronic Forms Electronic Signature Employee Handbook Employee Portal File Management Job Description Management Orientation Management Self Service Portal Task Management Tax Forms Training Management Personalization Features A/B Testing Abandoned Cart Saver Account Based Marketing Behavioral Targeting Campaign Segmentation Content Analytics Contextual Targeting Customer Profiles Experience Management Recommendation Engine Website Personalization	Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content
Integrations ActiveCampaign ClientTether Compass Wave Crisp Customer.io Freshdesk Google Analytics Heap HubSpot CRM HubSpot Customer Platform Intercom Jobber Mixpanel NiceJob Pocomos ProLine Slack Smartlook Typeform Zendesk Chat Show More Integrations View All 14 Integrations	Integrations ActiveCampaign ClientTether Compass Wave Crisp Customer.io Freshdesk Google Analytics Heap HubSpot CRM HubSpot Customer Platform Intercom Jobber Mixpanel NiceJob Pocomos ProLine Slack Smartlook Typeform Zendesk Chat Show More Integrations View All 6 Integrations
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