Related Products
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About
ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle.
1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension)
2. Analyze feedback or customer suggestions and attach to the right features.
3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix
4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers.
5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).
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About
SentiSum is an AI Conversation Intelligence Platform that analyzes customer conversations across both human and AI interactions to identify friction, uncover root causes, and prioritize what organizations should fix.
Instead of manually reviewing conversations or relying on surface metrics, teams get a clear view of:
- where customers are struggling
- what operational issues are emerging
- what product or policy decisions are creating friction
- which problems are growing in volume or severity
The goal is simple:
Help companies identify, prioritise, and resolve customer problems faster.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SMB and SME companies building SaaS products
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Audience
Head of CX, Product and Insights at D2C, Retail, ecommerce, Fintech, etc. in the US and UK
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29/month
Free Version
Supported
Free Trial
Supported
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Pricing
$3000 per month
Every SentiSum plan gives you AI-powered insights into customer conversations.
As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationProdCamp
Founded: 2020
Estonia
www.prodcamp.com
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Company InformationSentiSum
United Kingdom
www.sentisum.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Supported
Community Feedback Tools
Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Supported
Surveys
Not Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
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Integrations
Intercom
Supported
Slack
Supported
Dixa
Not Supported
Freshdesk
Not Supported
GitLab
Supported
Google Play
Not Supported
Gorgias
Not Supported
Jira
Supported
Salesforce
Supported
SurveyMonkey Apply
Not Supported
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Integrations
Intercom
Supported
Slack
Supported
Dixa
Supported
Freshdesk
Supported
GitLab
Not Supported
Google Play
Supported
Gorgias
Supported
Jira
Not Supported
Salesforce
Not Supported
SurveyMonkey Apply
Supported
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