mobileX-DispatchmobileX
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Related Products
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About
Probook is an AI-driven dispatching platform designed to enhance technician performance, dispatcher efficiency, and customer service in the home services industry. By analyzing historical sales data, Probook ensures technicians are assigned to the most suitable calls, leading to increased sales and improved customer satisfaction. The platform offers two levels of automation, copilot, which provides real-time recommendations while keeping dispatchers informed, and autopilot, which fully reshuffles the dispatch board in real-time, allowing a single dispatcher to manage over 20 technicians. Probook's features include proactive late alerts, rescheduled recommendations, and a live updating revenue heatmap to track top-performing sales personnel. On average, users experience a 12% increase in sales, a 19% rise in flip rates, and the capacity to manage a 20:1 technician-to-dispatcher ratio.
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About
mobileX-Dispatch shows the dispatcher all resources, the current planning overview, system messages and the worklist at a glance. He can customize his view individually and have the orders displayed as a list, calendar or Gantt chart and also on the map. Based on the order information mobileX-dispatch determines the necessary skills that are required for the job. In the list of suitable technicians the dispatcher can see, who has time to do the job. The map view shows him which technician has the shortest journey to do the job. The module "appointment" facilitates the dispatcher the scheduling with the end customer. mobileX-Dispatch provides the dispatcher with all possible execution dates in a tabular form. The dispatcher can prioritize regarding the parameters "additional travel time", "utilization" and "appointment".
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Home service companies looking for a solution to optimize their dispatch operations and boost sales
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Audience
Organizations searching for a field service management software
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationProbook
Founded: 2022
United States
www.probook.ai/
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Company InformationmobileX
Founded: 2000
Germany
www.mobilexag.de/en/software-for-resource-planning
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Categories |
Categories |
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Integrations
NEXTAR
Not Supported
ServiceTitan
Not Supported
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