VortechPro

VortechPro

Vortech Technologies, Inc.
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About

Probook is an AI-driven dispatching platform designed to enhance technician performance, dispatcher efficiency, and customer service in the home services industry. By analyzing historical sales data, Probook ensures technicians are assigned to the most suitable calls, leading to increased sales and improved customer satisfaction. The platform offers two levels of automation, copilot, which provides real-time recommendations while keeping dispatchers informed, and autopilot, which fully reshuffles the dispatch board in real-time, allowing a single dispatcher to manage over 20 technicians. Probook's features include proactive late alerts, rescheduled recommendations, and a live updating revenue heatmap to track top-performing sales personnel. On average, users experience a 12% increase in sales, a 19% rise in flip rates, and the capacity to manage a 20:1 technician-to-dispatcher ratio.

About

VortechPro is field service dispatch software for locksmiths, HVAC, plumbing, garage door, and other trade companies. It helps office teams assign jobs to field technicians using configurable priority tiers, with dispatch for immediate or scheduled work and specialist-only assignments. Technicians can receive job alerts and accept work through mobile apps. The vendor describes additional tools for card payments through the business owner's Stripe account, technician pay-split calculations, live crew location tracking, office-to-field chat, job reassignment, weekly earnings statements, and accounting exports. The product is aimed at small trade and field-service businesses coordinating office dispatch and mobile crews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Home service companies looking for a solution to optimize their dispatch operations and boost sales

Audience

Small trade/field-service businesses (locksmith, HVAC, plumbing, garage door)

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$99/month
$99 per month covers up to 5 technicians; each additional technician is $20 per month. The vendor states there is no setup fee or contract and offers a 30-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Probook
Founded: 2022
United States
www.probook.ai/

Company Information

Vortech Technologies, Inc.
United States
vortechpro.com

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

FieldEdge

FieldEdge

Xplor

Categories

Home Services Supported
Service Dispatch Supported

Categories

Integrations

NEXTAR Supported
ServiceTitan Supported
Stripe Not Supported

Integrations

NEXTAR Not Supported
ServiceTitan Not Supported
Stripe Supported
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Claim Probook and update features and information
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