ProTicket vs. ThunderTix Comparison


ProTicket TicketReturn	ThunderTix	+	+
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		Related Products Ticketsauce Ticketing platforms are either antiquated, expensive, lack customer support, or most are all of the above. Ticketsauce and NIGHTOUT came together because we see the whitespace that no other company is addressing; A fully integrated event ticketing and marketing powerhouse with fair and transparent pricing. As the most complete white label solution in the industry, Ticketsauce focuses on helping clients maintain and promote their brand while simplifying event management and marketing. Our world-class support team will walk you through setting up your event, marketing it, and making sure it runs smoothly from A-Z. Set up a demo so we can walk you through our one-of-a-kind platform that's here to shake up the event industry and deliver on your every need. 33 Ratings Visit Website Eventgroove Eventgroove is a self-service platform that allows event aggregators and national and international nonprofits to organize, promote, and sell tickets online for your virtual, hybrid, and in-person events and fundraisers. Combined with our fundraising capabilities and premium e-commerce solutions, you’ll have all the tools you need to execute the event you’ve been planning. Plus, we don't charge platform fees! Simplify your event management for you and your team with Eventgroove solutions. 13 Ratings Visit Website VoucherCart VoucherCart is a sales engine, allowing you to sell your products and services as gift cards, vouchers, and tickets with powerful automation. Create vouchers, gift cards, memberships, and tickets, uniquely branded to your products and services. Automate the publication of your vouchers, limited-time offers, and discounts. Share via all your channels including your website, socials, and email. Achieve sustained & predictable revenue growth. VoucherCart is loaded with incentives for customers to buy again and again. Grow sales, track orders & get paid instantly. Vouchers, gift cards and tickets are the most profitable items your business can sell today. On average, only 85% of business vouchers are redeemed. Since VoucherCart delivers payment in full and in advance, your business can sell confidently, safely, and without hassle. Watch your sales grow and get paid direct to your nominated Bank account. 67 Ratings Visit Website ROLLER At ROLLER, we're passionate about empowering leisure and entertainment businesses to reach new heights of success. With a track record of serving 3,000+ customers across 30+ countries, including some of the most renowned names in the attractions industry, including SkyZone, We Rock the Spectrum, Altitude, American Dream, Uptown Jungle, Flip Out, Oxygen, Innoflate, and Jumpsquare, we understand the unique needs of playcenters, family entertainment centers, wake parks, water parks, trampoline parks, theme parks, amusement parks, indoor climbing facilities, children's museums, zoos, bowling centers, aquariums and more. ROLLER serves as the ultimate all-in-one venue management solution for attraction businesses, offering a comprehensive array of features that boost revenue and drive operational efficiencies like seamless ticketing, POS, membership management, and integrated waivers. 258 Ratings Visit Website ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call. 25 Ratings Visit Website KORONA POS Developed by COMBASE, KORONA POS offers innovative point of sale software with unique features built for retailers, ticketing and event operations, and quick-service restaurants and cafes. The subscription service includes automatic updates, 24/7 in-house customer support, and zero contracts, fees, or surcharges. With KORONA POS, businesses get an array of features to improve operations and increase efficiency and insight. Detailed reporting, inventory analysis, product performance, promotions, loyalty, employee management, vast integrations, multi-store management, online retail and ticketing, hardware options, and credit card processing options are just a handful of the point of sale features that make KORONA POS the fastest-growing POS solution in the U.S. Learn more by setting up a no-commitment free trial or scheduling a product demo. Your dedicated product specialist will walk you through each feature your business will use to succeed. 228 Ratings Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website Bravo POS for Pawnbrokers Run Faster. Lend Smarter. Stay Audit-Ready 24/7. Born from five generations of pawnbroking, Bravo Store Systems builds the technology that keeps modern pawnshops moving. Whether you write loans, manage firearms, or sell online, Bravo connects every part of your business so tickets, payments, and records flow automatically between counter, web, and back office. Predictive pricing delivers consistent valuations that protect margins. Task Manager replaces report-chasing, surfacing overdue loans and compliance tasks instantly. Built-in E4473 and A&D entries validate at save for 24/7 ATF audit-readiness. MobilePawn lets customers renew, pay, and shop from their phones. Thousands of pawn and FFL operators trust Bravo to run faster, stay compliant, and work smarter every day. Bravo Store Systems — built by pawnbrokers, for pawnbrokers. 92 Ratings Visit Website Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,173 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website
About ProTicket represents an industry-leading leap in Box Office ticketing technology and service. Utilizing off-the-shelf PCs and printers, TicketReturn™ eliminates the need for proprietary hardware, customized workstation software and closed system networks. From Box Office upgrades to startup installations, there is no simpler, more cost-effective solution to today’s increasing demand for advanced ticketing services. TicketReturn™ delivers turnkey management solutions with bundled annual software licensing for POS ticketing and customer account management services, detail and custom reporting, email customer interfaces, patron management and advanced database marketing services. All systems include real-time integration with TicketReturn™ Web hosting for online ticket sales, online customer account management and integration with existing customer Web sites. Three-year and five-year contract terms are available.	About Catering to the performing arts and live performance venues, ThunderTix is a single platform to manage everything related to your box office. More than tickets and products, ThunderTix handles gift cards, donations, and subscriptions. We focus on ease of use, especially for older patrons. We provide time-saving self-service options for patrons such as the ability to resend their own ticket confirmations, check gift card balances, exchange seats, or pay for reserved tickets by predefined dates. We save staff time by automating event reminders, post-event surveys, automated email alerts, and nightly reports. You can count on us to onboard your staff with excellent on-screen prompts, video tutorials, and exceptional and personal support. In sum, we help organizations run efficiently, so you can focus on creating great events. Use our free trial to experience stellar customer service and learn why ThunderTix is the #1 choice for live performances.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Ticket sellers and buyers looking for a global online platform to get and sell live entertainment event tickets	Audience Performing arts, live music, timed ticketing
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $300 per month Free Version Not Supported Free Trial Supported	Pricing $20/month General Admission - $1 per ticket with a $20 monthly minimum subscription Reserved Seating - $1.25 per ticket with a $25 monthly minimum subscription Enterprise - $1.75 per ticket with a $175 monthly minimum subscription Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.9 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros It works. And most important, their customer support is excellent. I love how simple it is to use the Thundertix program. I also have great help with support, for the most part they answer you very promptly. When we did have an issue with Thundertix sending out mass emails to our clients, they reimbursed us no questions asked. The program offers many options for us update classes, and events. We have used them for over 8 years now and will continue. I love the ease of use and the user friendly design. Viewing the seating charts for my job is really easy and very understandable. System setup and maintenance is trivially easy. Feature growth has been intentional and precise. Day to day function has been solid as a rock. Uptime is exceptional. Good features. Good growth. ThunderTix is easy to use. Patrons can buy their tickets at home. The Flexpass ticketing scheme matches what we did long before taking ticket sales on line, so our audience adjusted to online ticketing quickly. Cons We have to follow up with some users who seem to have problems navigating the site, but it's usually their fault. Sometimes it's hard to get a response form support depending on the time of day if there is an issue. Truthfully there is no issues i currently have with ThunderTix. I sound like I'm one of the architect/developer's Mom when I talk about the product and company. I would have a hard time taking this positive a review seriously. I'm nobody's Mom. I have a few small features I want added and they don't show up immediately that minute, but development is reasonable and solid. There is the occasional "why did this happen/change/move?" but in no way worse or even near as bad as any product I have ever used anywhere. I don't like the gray typeface. I can't see it. It is just like the typeface on this screen. It is hard to see.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information TicketReturn Founded: 2000 United States www.ticketreturn.com	Company Information ThunderTix Founded: 2000 United States www.thundertix.com/
Alternatives Selling Ticket Box Office Selling Ticket USA	Alternatives Brushfire Brushfire Technology
TicketSearch	TicketSearch
Wintix / Webtix Center Stage Software	TicketPeak
HoldMyTicket	Ludus
168tickets View All	VBO Tickets View All
Categories Box Office Supported Ticketing Supported	Categories Box Office Supported Event Booking Supported Event Check In Supported Event Management Supported Performing Arts Supported Ticketing Supported Venue Management Supported
Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Not Supported Concessions Management Not Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Not Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Not Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported	Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Not Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Supported Marketing Management Supported Online Payments Supported Online Registration Supported Social Media Promotion Supported Wait List Management Supported Website Management Supported Event Check In Features Attendee Segmentation Supported Badge Printing Not Supported Data Import / Export Supported Data Synchronization Supported Guest List Management Supported Guest List Search Supported Lead Capture Not Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Event Management Features Attendee Management Supported Badge Management Not Supported Conferences / Conventions Not Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Not Supported Weddings / Parties Not Supported Venue Management Features Attendee Management Supported Billing & Invoicing Supported Contract Management Not Supported Customer Management Supported Event Management Supported Food & Beverage Management Supported Multi-Facility Supported Reservations Management Supported Resource Booking Not Supported Sales Management Not Supported Staff Management Not Supported
Integrations Axis LMS Not Supported Braintree Not Supported Constant Contact Not Supported Elavon Not Supported Facebook Not Supported Google Maps Not Supported Instagram Not Supported Mailchimp Not Supported Moneris Not Supported QuickBooks Online Not Supported SendGrid Not Supported Square Card Reader Not Supported Squarespace Not Supported Stripe Not Supported Weebly Not Supported Wix Not Supported WordPress Not Supported X (Twitter) Not Supported Zapier Not Supported Zoom Not Supported Show More Integrations	Integrations Axis LMS Supported Braintree Supported Constant Contact Supported Elavon Supported Facebook Supported Google Maps Supported Instagram Supported Mailchimp Supported Moneris Supported QuickBooks Online Supported SendGrid Supported Square Card Reader Supported Squarespace Supported Stripe Supported Weebly Supported Wix Supported WordPress Supported X (Twitter) Supported Zapier Supported Zoom Supported Show More Integrations View All 22 Integrations
Claim ProTicket and update features and information Claim ProTicket and update features and information	Claim ThunderTix and update features and information Claim ThunderTix and update features and information