ReachOut SuiteFingent
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Related Products
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About
ProTechCam is field service management software for contractors and service companies in HVAC, plumbing, electrical, roofing, landscaping, security, appliance repair, and related trades. Mobile apps let technicians follow dispatched routes, clock in and out, document jobs with GPS- and time-stamped photos and videos, dictate notes, record equipment details, and capture customer signatures. A web dashboard synchronizes field records with the office. Office Pro adds estimates, work orders, invoicing, customer messaging, Stripe card payments, payment tracking, and revenue reporting. Ask ProTech lets authorized users search work orders, equipment records, timecards, estimates, and invoices using typed or spoken questions.
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About
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Field service contractors, office staff, and technicians in HVAC, plumbing, electrical, roofing, landscaping, security and alarm, garage door, appliance repair, generator, pest control, cleaning, and related service trades
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Audience
ReachOut supports the following businesses: 1.) organizations that dispatch personnel into the field to collect data or photos and 2.) organizations whose field workers already carry a smartphone, and 3.) organizations wanting to save money and cut paperwork.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$14/tech/month
Field Tech costs $14 per technician/month for 1–7 technicians, $11 per technician/month for 8–15, and $10 per technician/month for 16+. Office Pro costs $79/month and includes 2 office logins; additional office users are $19/month each. No seat minimum, no contract, and cancellation is allowed at any time. Plans include unlimited cloud storage, updates, and live office-to-field synchronization. A 14-day free trial is offered.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$9/user/month
Free (basic): $0/user/month (Forever free) - Get the essential service operations done.
Standard: $9/user/month; Perfect for small, growing businesses Premium* (our pick): $15 per user/month - Best value and unlocks advanced features. Ultimate: $25/user/month - The ultimate end-to-end ReachOut experience Enterprise: Contact vendor
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationProTechCam
Founded: 2026
United States
protechcam.com
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Company InformationFingent
Founded: 2003
United States
reachoutsuite.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Not Supported
Client Database
Supported
Group Scheduling
Not Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Not Supported
Online Payments
Supported
Recurring Appointments
Supported
Room Booking Management
Not Supported
Audit Features
Alerts / Notifications
Supported
Audit Planning
Supported
Compliance Management
Supported
Dashboard
Supported
Exceptions Management
Supported
Forms Management
Supported
Issue Management
Supported
Mobile Access
Supported
Multi-Year Planning
Not Supported
Risk Assessment
Supported
Workflow Management
Not Supported
Compliance Features
Archiving & Retention
Not Supported
Artificial Intelligence (AI)
Not Supported
Audit Management
Supported
Compliance Tracking
Supported
Controls Testing
Supported
Environmental Compliance
Supported
FDA Compliance
Not Supported
HIPAA Compliance
Not Supported
Incident Management
Supported
ISO Compliance
Not Supported
OSHA Compliance
Not Supported
Risk Management
Supported
Sarbanes-Oxley Compliance
Not Supported
Surveys & Feedback
Supported
Version Control
Not Supported
Workflow / Process Automation
Supported
Electrical Estimating Features
Billing & Invoicing
Supported
Change Orders
Supported
Cost Database
Not Supported
Project Management
Not Supported
Quotes / Proposals
Supported
Takeoff
Not Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Home Inspection Features
Billing & Invoicing
Supported
Color Codes / Icons
Not Supported
Comment Library
Not Supported
Commercial Inspections
Supported
Credit Card Processing
Not Supported
Photo Editing
Supported
Repair Estimates
Supported
Report Summary
Supported
Residential Inspections
Not Supported
Sketching
Not Supported
Templates
Supported
Video
Not Supported
Voice Notes
Not Supported
Inspection Features
Appointment Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Equipment Tracking
Supported
Photos In Reports
Supported
Print on Site
Not Supported
Report Templates
Supported
Speech Recognition
Not Supported
Subcontractor Management
Not Supported
Landscape Management Features
Billing & Invoicing
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Groundskeeping
Not Supported
Inventory Control
Supported
Irrigation Tracking
Supported
Job Management
Supported
Landscape Design
Not Supported
Mobile Access
Supported
Payroll Management
Not Supported
Plant Database
Not Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling & Appointments
Supported
Work Order Management
Supported
Lawn Care Features
Billing & Invoicing
Supported
Contract Management
Not Supported
Customer Management
Supported
Employee Management
Supported
Equipment Management
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service Dispatch
Supported
Pest Control Features
Billing & Invoicing
Supported
Customer Service History
Supported
Dispatch Management
Supported
Fleet Management
Supported
Inventory Control
Supported
Mobile Access
Supported
Pest Activity Tracking
Supported
Pesticide Usage Tracking
Supported
Property Layouts
Not Supported
Quotes / Estimates
Supported
Scheduling
Supported
Pool Service Features
Billing & Invoicing
Supported
Chemical Readings
Not Supported
Customer Management
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Work Order Management
Supported
Security System Installer Features
Billing & Invoicing
Supported
Customer Management
Supported
Document Imaging
Not Supported
Inventory Management
Supported
Job Costing
Not Supported
Lead Management
Not Supported
Quotes / Estimates
Supported
Scheduling
Supported
Work Order Management
Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Supported
Supports Audio / Images / Video
Not Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Not Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Infince
Not Supported
Integry
Not Supported
QuickBooks Online
Not Supported
Stripe
Supported
Xero
Not Supported
ZoomInfo Talent
Not Supported
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Integrations
Infince
Supported
Integry
Supported
QuickBooks Online
Supported
Stripe
Not Supported
Xero
Supported
ZoomInfo Talent
Supported
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