+
+

Related Products

  • Resco Field Service+
    4 Ratings
    Visit Website
  • WEX Field Service Management
    67 Ratings
    Visit Website
  • Resco Inspections+
    72 Ratings
    Visit Website
  • MaintainX
    2,692 Ratings
    Visit Website
  • iTacit
    46 Ratings
    Visit Website
  • EcholoN
    50 Ratings
    Visit Website
  • Visual Planning
    120 Ratings
    Visit Website
  • Bidtracer
    39 Ratings
    Visit Website
  • ALMobile
    29 Ratings
    Visit Website
  • Dronedesk
    371 Ratings
    Visit Website

About

PowerOps is cloud-based field service management software for generator service companies. It organizes customer, site, generator, automatic transfer switch (ATS) and UPS records with dispatch, work orders, quotes, preventive-maintenance schedules, service reports and invoicing. Office staff schedule work and manage service history while technicians use a mobile field app to view assigned jobs, complete inspection checklists, enter readings, take photos, record findings and capture customer signatures. Generator-focused workflows include NFPA 110 monthly checklists, load-bank test fields and transfer-switch inspections. Field records can be assembled into PDF service reports. The platform also supports equipment tracking, recurring maintenance, customer and service-agreement records, and QuickBooks Online synchronization, helping service teams coordinate office administration with work performed at customer sites.

About

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Generator service companies and shops that maintain and repair generators, automatic transfer switches (ATS), and UPS equipment.

Audience

Field service businesses seeking a solution to facilitate their work

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

Cons

  • They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

PowerOps
United States
powerops.io

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io

Alternatives

Alternatives

FieldEx

FieldEx

Fieldex Pte. Ltd.
Einpix

Einpix

Epicus IT
FieldEdge

FieldEdge

Xplor

Categories

Categories

Fire Inspection Supported
HVAC Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
Stripe Supported

Integrations

QuickBooks Online Not Supported
Stripe Not Supported
Claim PowerOps and update features and information
Claim PowerOps and update features and information
Claim SmartServ and update features and information
Claim SmartServ and update features and information