Pomelo Health vs. eConsult Comparison


Pomelo Health	eConsult	+	+
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About Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns. Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows. The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada.	About eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker. eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in 3,330 NHS practices, eConsult gives millions of patients access to their own GP online. eConsult lets your patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services. It takes GPs only 2-3 minutes to process an eConsult.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Medical offices, doctors, healthcare providers, hospitals, pharmacies, etc.	Audience Healthcare providers interested in an online platform to offer online consultations to their patients
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Pomelo Health Founded: 2012 Canada www.pomelohealth.ca	Company Information eConsult Founded: 2013 United Kingdom econsult.net
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AdvancedMD	ezReferral
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OptiMantra View All	CharmHealth MedicalMine View All
Categories Appointment Reminder Supported Medical Practice Management Supported Medical Scheduling Supported Occupational Health Supported Patient Check-in Kiosk Supported Patient Engagement Supported Patient Intake Supported Patient Portal Supported Patient Scheduling Supported Pharmacy Supported Queue Management Supported Telemedicine Supported Vaccine Management Supported	Categories Medical Practice Management Supported Patient Portal Supported
Medical Practice Management Features Claims Management Not Supported E-Prescribing Supported EMR / EHR Not Supported HIPAA Compliant Not Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Not Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Not Supported Care Plans Not Supported Care Summaries Supported EHR-Agnostic Not Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Not Supported Recurring Appointments Not Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Not Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Pharmacy Features Automatic Refills Not Supported Barcode Generation Not Supported Claims Management Not Supported Compounding Not Supported E-Prescribing Not Supported Electronic Signature Not Supported Forms Management Supported Insurance Processing Not Supported Inventory Management Not Supported Multi-Store Management Not Supported Online Refills Not Supported Pill Database Not Supported Pill Imaging Not Supported Point of Sale (POS) Not Supported Prescription Processing Not Supported Rx Image Scanning Not Supported Signature Capture Not Supported Queue Management Features Appointment Scheduling Supported Calendar Not Supported Communication Tools Supported Contactless Supported Customer Surveys Not Supported Dashboard Not Supported For Banks Not Supported For Government Not Supported For Healthcare Supported For Restaurants Not Supported For Retail Not Supported SMS Marketing Not Supported Supports Multiple Counters Not Supported Virtual Queue Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Not Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported Vaccine Management Features Adverse Reaction Reporting Supported Alerts / Notifications Supported Appointment Reminders Supported Billing Not Supported Communication Tools Supported Dose Tracking Supported For Governments Not Supported Immunization Proof Not Supported Inventory Management Not Supported Predictive Analytics Not Supported Scheduling Supported Virtual Waiting Room Supported
Integrations Accuro EMR Supported Biometric Vision Not Supported Medesync Supported Seneca Not Supported SystmOne Not Supported View All 2 Integrations	Integrations Accuro EMR Not Supported Biometric Vision Supported Medesync Not Supported Seneca Supported SystmOne Supported View All 3 Integrations
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