PolyAnalyst

PolyAnalyst

Megaputer Intelligence
PrediCX

PrediCX

Warwick Analytics
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About

PolyAnalyst is a data analysis software used by large organizations across several industries (Insurance, Manufacturing, Finance, etc.). Some of its most notable features and capabilities include its use of a visual composer for complex data analysis modeling rather than coding/programming. It couples structured and poly-structured forms of data for unified analysis (ie multiple-choice questions and open-ended responses) and it can process text data in over 16+ different languages. PolyAnalyst has many features that meet comprehensive data analysis needs, such as loading data, cleansing and preparing data for analysis, deploying machine learning and supervised analysis techniques, and building reports that non-analysts can use to uncover insights.

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Data Scientists, Data Analysts, Business Analysts, Insights Consumers

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Multiple pricing models are available. Typically pricing is based on number of installations and users. SaaS pricing available for hosted solutions.
Free Version Not Supported
Free Trial Supported

Pricing

$495 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Megaputer Intelligence
Founded: 1997
United States
www.megaputer.com/polyanalyst

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

Alternatives

Alternatives

Luminoso

Luminoso

Luminoso Technologies Inc.
Analance

Analance

Ducen
PolyAnalyst

PolyAnalyst

Megaputer Intelligence
Stata

Stata

StataCorp LLC

Categories

Big Data Supported
Data Extraction Supported
Data Visualization Supported
Machine Learning Supported
Reporting Supported
Text Mining Supported

Categories

Machine Learning Supported
Text Mining Supported

Machine Learning Features

Deep Learning Not Supported
ML Algorithm Library Supported
Model Training Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Supported
Templates Not Supported
Visualization Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Supported
Data Mining Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Supported
Modeling & Simulation Supported
Sentiment Analysis Supported

Text Mining Features

Boolean Queries Supported
Document Filtering Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Big Data Features

Collaboration Supported
Data Blends Supported
Data Cleansing Supported
Data Mining Supported
Data Visualization Supported
Data Warehousing Not Supported
High Volume Processing Supported
No-Code Sandbox Not Supported
Predictive Analytics Supported
Templates Not Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Not Supported
Predictive Analytics Supported
Profitability Analysis Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Data Extraction Features

Disparate Data Collection Supported
Document Extraction Supported
Email Address Extraction Supported
Image Extraction Not Supported
IP Address Extraction Not Supported
Phone Number Extraction Supported
Pricing Extraction Supported
Web Data Extraction Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Not Supported
Visual Discovery Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Not Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Statistical Analysis Features

Analytics Supported
Association Discovery Supported
Compliance Tracking Supported
File Management Supported
File Storage Not Supported
Forecasting Supported
Multivariate Analysis Supported
Regression Analysis Supported
Statistical Process Control Not Supported
Statistical Simulation Supported
Survival Analysis Not Supported
Time Series Supported
Visualization Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Not Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Not Supported
Templates Supported
Visualization Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

ABBYY FineReader PDF Supported
Azure AI Translator Supported
Brandwatch Supported
Facebook Supported
Freshdesk Not Supported
Google Cloud Translation API Supported
IBM SPSS Statistics Supported
Microsoft SharePoint Supported
RWS Language Cloud Supported
SAP Business One Not Supported
SAP Store Not Supported
Salesforce Not Supported
Tesseract Supported
X (Twitter) Supported
Zendesk Not Supported

Integrations

ABBYY FineReader PDF Not Supported
Azure AI Translator Not Supported
Brandwatch Not Supported
Facebook Not Supported
Freshdesk Supported
Google Cloud Translation API Not Supported
IBM SPSS Statistics Not Supported
Microsoft SharePoint Not Supported
RWS Language Cloud Not Supported
SAP Business One Supported
SAP Store Supported
Salesforce Supported
Tesseract Not Supported
X (Twitter) Not Supported
Zendesk Supported
Claim PolyAnalyst and update features and information
Claim PolyAnalyst and update features and information
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Claim PrediCX and update features and information