Points.com vs. DirectDialogs Comparison


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About Points.com is a global loyalty-commerce platform that partners with airlines, hotels, financial services, and retail loyalty programs to help users buy, gift, trade, exchange, and redeem points or miles across these programs. It acts as the backend for many major rewards programs, enabling promotions like low-balance redemption offers so that members with fewer points can still use them for subscriptions, products, or services. Points.com also handles the sale of miles/points on behalf of airlines and hotel chains, facilitates transfers and exchanges, and provides redemption marketplaces. It works with dozens of loyalty programs. Points.com had once offered a “Loyalty Wallet” service to help users track multiple rewards programs in one place.	About A full-featured loyalty platform that seamlessly integrates with your point of sale (POS), mobile app, website, e-commerce system and communication platforms. We offer an end to end white-label solution. You can design and run a custom loyalty program for your single or multi-outlet store on our award-winning loyalty platform. At any interaction point, be it at the point of sale or mobile or website, customers will experience only your brand and our platform stays completely in the background. You can choose to issue reward cards that carry your brand or want to implement a cardless loyalty program based on mobile numbers. Mobile apps offer additional opportunity to engage customers with the brand. End customers use apps to check points balance, locate the nearest outlet, look for offers, etc. Our standalone loyalty app (both Android and iOS) can be customized to your business need.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Loyalty program members and travelers in need of a tool for using, exchanging, or topping up their points/miles across different airlines, hotels, or partner programs	Audience Companies of all sizes in need of a Campaign Management platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $15.00/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Points.com Founded: 2000 Canada www.points.com	Company Information DirectDialogs Founded: 2011 United States www.directdialogs.com
Alternatives Influence	Alternatives White Label Loyalty
Salesforce Loyalty Management Salesforce	Reelo
Loyco	eWORDofMOUTH
LoyaltySurf	Loyalty Gator
Cendyn Loyalty Cendyn View All	Loyalty Reward Stamp View All
Categories Customer Loyalty Supported Loyalty Management Supported	Categories Campaign Management Supported Customer Loyalty Supported Email Marketing Supported
	Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Not Supported Show More Features Campaign Management Features Channel Management Supported Contact Database Supported Email Marketing Supported Event Triggered Actions Supported Lead Management Not Supported Multi-Campaign Supported Email Marketing Features A/B Testing Not Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported
Integrations No info available.	Integrations No info available.
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