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About

The team over at Pointman have created a native application supported by desktops, tablets, and smartphones on iOS or Android. Virtually a 'dream come true' solution for teams that operate with inside and outside members that work together to serve customers. Back-office teams and management have a full suite dashboard which keeps field staff and customer data organized, and efficiently queued to reap maximum performance results. Field team members can utilize the mobile-friendly version to communicate, guide, and check on customer data. Owners and leaders can make better business decisions using the highly customizable automated reports that will identify improvement opportunities. A perfect 360-degree solution for the entire team.

About

Manage the field operations better than ever before with bSmartWFMS is a commercial off-the-shelf (COTS) Work Force Management System. bSmartWFMS empower on-ground utility staff with the power of cloud and mobility to manage and monitor field operations accurately. The bSmart Workforce Management Suite of Apps with increased device security to prevent misuse of information located on the mobile phone with security login and theft reporting, enables effective management of utility assets like meters and transformers, allows for easy spot billing and payment collection, Capture of Geo-coordinates and photos of required assets and facilitates digital meter test recordings. BCITS’s bSmart Workforce Management solutions for utilities (Power, Water and gas) brings the power of cloud and mobility into the hands of utility staff to manage and monitor the field operations in a precise and timely manner. BSmart Workforce Management Suite of Apps supports various operational tasks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Perfect for Small to Medium and even Large organizations with field workforce that communicate consistently with back-office support

Audience

For companies engaging in field work in need of a software that can provide secure communication and smooth operations in the field

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$90 per user per month
Up to 5 users $499 monthly fixed rate 6 to 100 users $90 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pointman
Founded: 2015
United States
pointman.com

Company Information

BCITS
India
www.bcits.co.in

Alternatives

Alternatives

LogiNext Field

LogiNext Field

LogiNext
FieldEdge

FieldEdge

Xplor
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT

Categories

HVAC Supported
Plumbing Supported
Service Dispatch Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported

Integrations

QuickBooks Online Not Supported
Claim Pointman and update features and information
Claim Pointman and update features and information
Claim bSmart WFMS and update features and information
Claim bSmart WFMS and update features and information