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About

Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment. It is important to know what changes have been made to your Genesys environment and by whom. CMS audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given point-in-time.

About

Taskade Genesis is an AI-powered platform that instantly turns a single prompt into fully functioning dashboards, client portals, tools, and automated workflows. It unifies your workspace by connecting apps like Gmail, Stripe, Google Sheets, and Slack to create seamless, real-time systems without code. Every app you generate uses Taskade Projects as its memory, giving structure and continuity to your ideas as they grow. Taskade’s intelligent Agents learn from your work, reason through tasks, and take meaningful action on your behalf. Automations add motion to your workspace by triggering events, syncing data, and running processes automatically. With Genesis, you can imagine an app, create it instantly, and run it live — all within one integrated AI environment.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a configuration management solution for Genesys Cloud

Audience

Taskade Genesis is built for entrepreneurs, teams, and creators who want to instantly build custom apps, automate workflows, and manage their business without writing code

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$8/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.8 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pointel
Founded: 1999
United States
www.pointel.com/solutions/cms/

Company Information

Taskade
Founded: 2017
United States
www.taskade.com

Alternatives

InProd

InProd

InProd Solutions Pty Ltd

Alternatives

Jira

Jira

Atlassian
Notion

Notion

Notion Labs
GENESYS

GENESYS

Vitech Corporation

Categories

Categories

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Idea Management Features

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Roadmap Features

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Integrations

Activepieces
Dropbox
Genesys Cloud CX
Google Calendar
Google Drive
Leo
Microsoft OneDrive
Microsoft Outlook
Pointel DCCM
Question.to
Rambox
Slack
Stackreaction
Timeneye
TrackingTime
Zapier

Integrations

Activepieces
Dropbox
Genesys Cloud CX
Google Calendar
Google Drive
Leo
Microsoft OneDrive
Microsoft Outlook
Pointel DCCM
Question.to
Rambox
Slack
Stackreaction
Timeneye
TrackingTime
Zapier
Claim Pointel Genesys Configuration Management Solution and update features and information
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