Pliant vs. SuperOps Comparison


Pliant Pliant.io	SuperOps	+	+
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About Pliant’s solution for IT Process Automation simplifies, streamlines, and secures how teams build and deploy automation. Reduce human error, ensure compliance, and elevate your efficiency, with Pliant. Ingest existing automation and write new automation with single-pane orchestration. Ensure compliance using consistent, practical built-in governance. Pliant has abstracted thousands of vendor APIs to create intelligent action blocks allowing users to drag-and-drop blocks, rather than writing and rewriting lines of code. From a single platform, citizen developers are able to build consistent and meaningful automation across platforms, services, and applications in minutes — maximizing value across the entire technology stack in one place. With our ability to add new APIs in 15 business days, anything that is not already out of the box will be in an industry leading timeframe.		About SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Process automation platform that simplifies, streamlines, and secures how IT teams build and deploy automation		Audience Managed Service Providers
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $79/tech/month Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros We use Pliant almost exclusively to provision bare metal. we deploy and operate infrastructure for a number of carrier accounts on a global scale and use Pliant to do the repeatable work. I like that they offer a free version of the product so i could just try it out. I wanted to play with an automation tool that wasn't just for kids. I didn't want to pay or pay much. The API gateway they have makes this tool so much more valuable than some of the other solutions out there. We found pliant in the marketplace to automate some network config and now i'm using it build and package my own APIs. Pliant has a ton of APIs available to use immediately. We were able to integrate our software system into more than 5 external APIs within the first 24 hours and we have not gone back because of how scalable the product is with our needs. Pliant provided numerous integrations making Pliant a very easy tool to use for any company or organization. Cons This is more us than them, but because they're earlier in their maturity they weren't an approved vendor in our system so we had to look at incumbents first. I'd really like to be able to add credits to get a little more functionality, but overall it's good and surprisingly capable for building automations -- they have tons of integrations. Their free version has these guides that really help with onboarding, but when we upgraded to their starter edition they went away. Would really like to have them as an option. Currently, we do not have really any cons associated with their product. I do wish there were more options for templates available but their support team has been amazing in helping to build those out for us because once there is a template it can be used over and over again. Pliant needs better integration with Angular or React to allow custom user portals for better optimization of the user experience.		Pros from Real Users Pros SuperOps.ai has really improved how we handle our IT operations and daily workflows. The automation features have saved us a lot of time by cutting out repetitive tasks, which has made our processes run more smoothly and with fewer mistakes. The platform is also super easy to use , the clean layout and simple navigation make it easy for our team to manage assets and keep track of our IT setup. Plus, the built-in reporting and analytics give us useful insights, so we can see what’s working and make better decisions to keep improving our services. At our company, SuperOps.ai has been a game-changer in managing our IT operations and service delivery. One of the most significant advantages we've experienced is the robust automation capabilities it offers. This feature has allowed us to streamline a multitude of IT tasks, reducing the need for manual intervention. As a result, our IT processes have become significantly more efficient, and the chances of human error have been greatly minimized. SuperOps.ai's user-friendly interface has also been a standout feature for us. It simplifies the management of IT assets, making it easy for our team to track and monitor our infrastructure. Additionally, the platform's reporting and analytics tools provide us with valuable insights into the performance of our IT services, enabling data-driven decision-making to further enhance our operations.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Pliant.io Founded: 2017 United States pliant.io		Company Information SuperOps Founded: 2020 United States www.superops.com
Alternatives Resolve Resolve Systems		Alternatives NinjaOne
SolarWinds Network Configuration Manager SolarWinds		ConnectWise PSA ConnectWise
Itential		ConnectWise RMM ConnectWise
NetBrain		Atera
Ansible Red Hat View All		Kaseya VSA Kaseya View All
Categories API Gateways Cloud Infrastructure Automation Container Orchestration IT Automation IT Management ITSM Network Automation Network Configuration User Provisioning and Governance		Categories Endpoint Management IT Alerting IT Asset Management IT Automation IT Documentation IT Management IT Project Management IT Service ITSM MSP Network Monitoring Patch Management Policy Management Professional Services Automation Remote Desktop RMM Service Desk Service Request Management Shadow IT Discovery SLA Management System Monitoring Unified Endpoint Management (UEM)
		IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Show More Features IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning Professional Services Automation Features Billing & Invoicing Client Portal Collaboration Tools CRM Document Management Portfolio Management Project Management Proposal Generation Quote Management Resource Management Time & Expense Tracking RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Service Desk Features Change Management CMDB Incident Management IT Asset Management Knowledge Base Mobile Access Procurement Management Remote Control Self Service Portal SLA Management System Monitoring Features Alerts / Notifications Antivirus Management Data Backup / Recovery Device Monitoring Inventory Management Patch Management Policy-based Automation Remote Monitoring Reporting / Analytics Risk Analysis Server Monitoring Service Configuration Management
Integrations Amazon Web Services (AWS) Apache Kafka Atlassian Crowd Cisco Vulnerability Management ConnectWise Identify Assessment Egnyte ExtraHop RevealX Google Cloud Platform Jenkins Juniper Identity Management Service Kentik MongoDB Oracle Cloud Infrastructure PagerDuty Paychex Flex PowerShell RabbitMQ Riverbed NetProfiler Stripe tidely Show More Integrations View All 62 Integrations		Integrations Amazon Web Services (AWS) Apache Kafka Atlassian Crowd Cisco Vulnerability Management ConnectWise Identify Assessment Egnyte ExtraHop RevealX Google Cloud Platform Jenkins Juniper Identity Management Service Kentik MongoDB Oracle Cloud Infrastructure PagerDuty Paychex Flex PowerShell RabbitMQ Riverbed NetProfiler Stripe tidely Show More Integrations View All 8 Integrations
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