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About

Paving the way for customer-powered commerce, Pixlee TurnTo allows marketers and ecommerce executives to integrate UGC and Influencer Marketing with text-based customer content like Ratings & Reviews, Checkout Comments, and Community Q&A — without any additional technical resources required. This combination puts the customer at the center of marketing, and creates content proven to boost revenue, brand affinity, and engagement. Using Pixlee TurnTo, brands surface the user-generated and influencer content already being shared by passionate customers and seed that content across the most impactful marketing channels such as ecommerce pages, emails, and in-store displays. By tying user-generated and influencer content to shoppable touchpoints, brands using Pixlee TurnTo are able to derive even more ROI from their social media, community, and ecommerce efforts.

About

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce marketers and brands requiring a platform to scale content and drive digital commerce

Audience

For businesses lookinh to source feedback and surface reviews across various channels

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.
  • Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

Cons

  • It is a great portal with a very good inventory of reviews across the services and businesses.
  • It worked great for me. Nothing to share about cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Pixlee TurnTo
Founded: 2012
United States
www.pixlee.com

Company Information

SmartCustomer
Founded: 2006
United States
www.smartcustomer.com

Alternatives

Alternatives

Stackla

Stackla

Nosto
Tia

Tia

TIA Reviews Pte. Ltd.

Categories

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Content Marketing Features

Audience Targeting Not Supported
Brand Management Supported
Campaign Management Supported
Categorization / Grouping Not Supported
Conversion Tracking Supported
Distribution Management Not Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Supported
Publish Scheduling Supported
SEO Management Not Supported
Social Media Management Supported
Video Management Supported

Influencer Marketing Features

Campaign Management Supported
CRM Supported
Faceted Search / Filtering Supported
Influencer Discovery Supported
Payment Tracking Not Supported
ROI Tracking Supported
Social Media Monitoring Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Not Supported
Keyword Filtering Supported
Multi-Account Management Not Supported
Post Scheduling Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Magento Supported
Shopify Supported
Attentive Supported
BigCommerce Not Supported
Buy Real Media Not Supported
Cloutly Not Supported
Emarsys Supported
Facebook Not Supported
Instagram Not Supported
Klaviyo Supported
Movable Ink Supported
ProvenExpert.com Not Supported
QuickBooks Online Not Supported
Reviewsub Not Supported
Salesforce Supported
X (Twitter) Not Supported

Integrations

Magento Supported
Shopify Supported
Attentive Not Supported
BigCommerce Supported
Buy Real Media Supported
Cloutly Supported
Emarsys Not Supported
Facebook Supported
Instagram Supported
Klaviyo Not Supported
Movable Ink Not Supported
ProvenExpert.com Supported
QuickBooks Online Supported
Reviewsub Supported
Salesforce Not Supported
X (Twitter) Supported
Claim Pixlee TurnTo and update features and information
Claim Pixlee TurnTo and update features and information
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information