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About

PingPong helps you carry out great product research by finding & scheduling interviews with users from all over the world. Our Instant panel has tens of thousands of testers recruited from all over the world. Stress-free scheduling on your terms. Tell us when you're free to run interviews and we'll get them booked into your calendar. No more worrying about software downloads and video conferencing. Our platform has video calling built in—just log in when your interview begins. Review all your completed research in a single place and share with those who need to understand it. Once your interview is completed, we'll make sure your testers get paid seamlessly. No need to track and manage your outgoing payments. User interviews and user tests made simple. We've built PingPong to take care of all your remote UX research needs in one place: from tester recruitment to payouts. Find your perfect research participants from our pool of 130.000+ users.

About

No more struggling to gather high-quality user insights. Let your custom AI interviewers conduct 1:1 voice calls with countless users at scale, with 10x deeper insights than surveys. UserCall AI interviewers are fine-tuned and trained with expert user and UX research and human-centered design methods, to ask relevant follow-up questions to uncover deep customer needs while minimizing bias. Run hundreds of user interviews at scale while providing 10x deeper qualitative insights than surveys with smart follow-up questions to uncover deep insights. High-quality customer insights without time or resource constraints. Simply add a few learning goals and any specific questions, so you get to deep-seated and actionable insights to improve your product and business. Get conversation highlights and summaries with key actionable insights across all your recorded and transcribed voice conversations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that need an automation research solution for remote user interviews and user tests

Audience

Businesses looking for a tool offering AI interview agents to conduct voice calls

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€90 per credit
Free Version
Free Trial

Pricing

$69 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PingPong
Founded: 2017
United Kingdom
www.hellopingpong.com

Company Information

UserCall
Founded: 2024
United States
www.usercall.co

Alternatives

Alternatives

Questly AI

Questly AI

Questly
PayAgo

PayAgo

PingPong Global Solutions

Categories

Categories

Integrations

Amazon Transcribe
Dropbox
Google Cloud Platform
Microsoft 365
Ouriginal
PayPal
Wise
Zapier

Integrations

Amazon Transcribe
Dropbox
Google Cloud Platform
Microsoft 365
Ouriginal
PayPal
Wise
Zapier
Claim PingPong and update features and information
Claim PingPong and update features and information
Claim UserCall and update features and information
Claim UserCall and update features and information