Ticketline

Ticketline

Bodanius
+
+

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About

PingLane is a web push notification platform built for Shopify stores. It helps merchants turn anonymous visitors into subscribers, then bring them back with automated notifications for cart recovery, browse reminders, price drop alerts, and back-in-stock updates. Merchants can send one-time notifications or schedule recurring reminders, target specific audience segments based on device, browser, or location, and customize permission prompts to match their store's branding. Every plan includes revenue attribution, so merchants can see exactly which notifications drove sales. PingLane installs directly from the Shopify App Store, connects via OAuth, and works in the background with no code changes required.

About

Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Those looking for a web push notification and cart recovery solution for their Shopify store

Audience

Shopify merchants and their customer-support teams handling order-related customer requests.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$10/month
Free Version Supported
Free Trial Not Supported

Pricing

$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PingLane
Founded: 2026
India
pinglane.com

Company Information

Bodanius
Founded: 2021
United States
ticketline.app/en/

Alternatives

PushOwl

PushOwl

Brevo

Alternatives

PushPushGo

PushPushGo

Push Push Go
Awesome Support

Awesome Support

Structured Markets Group

Categories

Push Notifications Supported

Categories

Help Desk Supported

Integrations

Shopify Supported

Integrations

Shopify Supported
Claim PingLane and update features and information
Claim PingLane and update features and information
Claim Ticketline and update features and information
Claim Ticketline and update features and information