Related Products
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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About
V2verify provides next-generation authentication technology that replaces passwords with secure, user-friendly voice-based multi-factor authentication. Using patented voice biometric technology, V2verify verifies identity through a user’s unique vocal characteristics, along with additional behavioral, device, knowledge, and liveness factors — creating a seamless and AI-resilient 5-Factor Authentication (5FA) process.
Built for enterprise, financial, and government environments, V2verify’s authentication platform delivers unmatched security without sacrificing user experience. The solution easily integrates with existing systems and applications to support everything from passwordless logins and remote access to high-value transaction approvals and secure facility entry.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Audience
Organizations searching for a biometric user authentication and identify management platform.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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PricingFlexible licensing available. Pricing can be based on per-user, per-month, or per-authentication usage. Enterprise and volume discounts are available for larger deployments.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Company InformationV2verify
Founded: 2016
United States
www.v2verify.com
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Categories |
Categories |
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Integrations
ACI Fraud Management for Banking
Amazon Connect
Amazon Web Services (AWS)
Auth0
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Okta
Verizon Cloud
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Integrations
ACI Fraud Management for Banking
Amazon Connect
Amazon Web Services (AWS)
Auth0
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Okta
Verizon Cloud
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