Related Products
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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About
With 1 billion+ consumer and small business identity tokens under continuous management, Prove’s Phone-Centric Identity™ platform helps companies mitigate fraud while accelerating revenue and reducing OPEX online. Authenticate identities to mitigate fraud and pre-fill forms with verified data to increase signups in any channel. Access a trusted registry of 1 billion+ phone number-based identity tokens to mitigate fraud and support multiple identity needs. Prove is the modern way of proving identity with just a phone number. But you've seen the news - digital trust is under daily assault. Hackers, nation-state attacks, international fraud rings, deep fakes, and automated bots all undermine the ability of companies and consumers to trust one another online.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Audience
Prove is aimed at businesses across industries such as banking, healthcare, fintech, online gaming, and insurance, who need secure, fast, and scalable solutions for consumer identity verification, fraud prevention, and compliance
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Company InformationProve
Founded: 2008
United States
www.prove.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Formalize
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud
|
Integrations
Amazon Connect
Amazon Web Services (AWS)
Formalize
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud
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