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About

Pinch AI is an AI-powered post-purchase intelligence and abuse mitigation platform that helps ecommerce merchants identify and prevent fraudulent returns, reselling schemes, and other abusive behaviors while rewarding trusted buyers with adaptive return experiences and personalized incentives. It uses machine learning to analyze hundreds of data points across checkout, return history, logistics, and customer behavior to score buyer intent, segment customers, and create tailored return policies that balance fraud deterrence with excellent experiences for loyal shoppers. It offers a 360-degree customer view for support teams, integrates with return management systems, warehouse management systems, shipping carriers, and e-commerce stacks, and provides real-time dashboards to track key metrics like return rates, operational costs, and abuse patterns.

About

Sorted is a refreshingly agile and data-driven delivery experience platform powering checkouts, carrier management and post-purchase tracking around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers and brands, Sorted transforms the delivery experience into a delight, for everyone who touches it. All your carrier services through one integration. Optimized parcel allocation for you. Better delivery choice for your customers. All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers. All your Shopify returns, refunds and exchanges are automated. Great value labels for you. Branded returns portal for your customers. An API-first philosophy for delivery experience. Or get up and running immediately with our Shopify returns app. Simple integration and access to the world’s best-performing carriers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce retailers and operations leaders who want to use AI to reduce costly return abuse, protect profit margins, and improve customer loyalty by understanding buyer behavior and customizing post-purchase experiences

Audience

Retailers and businesses searching for a solution to manage their sales and every day operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Pinch AI
Founded: 2023
United States
www.pinch.ai/

Company Information

Sorted
United Kingdom
sorted.com/

Alternatives

Wyllo

Wyllo

NoFraud

Alternatives

Appriss Engage

Appriss Engage

Appriss Retail

Categories

AI eCommerce Supported
eCommerce Tools Supported

Categories

Courier Supported
Returns Management Supported
Shipment Tracking Supported

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Not Supported
Routing Not Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Not Supported
Driver ETA Not Supported
Driver Management Not Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Supported
Routing Not Supported
Scheduling Not Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Integrations

Adobe Commerce Supported
AfterShip Supported
Axis LMS Not Supported
BigCommerce Supported
FedEx Ship Manager Supported
Fishbowl Supported
Happy Returns Supported
Kleene Not Supported
Loop Supported
Narvar Supported
SAP Cloud Platform Supported
Salesforce Supported
ShipBob Supported
ShipHero Supported
Shopify Supported
UPS Ready Supported

Integrations

Adobe Commerce Not Supported
AfterShip Not Supported
Axis LMS Supported
BigCommerce Not Supported
FedEx Ship Manager Not Supported
Fishbowl Not Supported
Happy Returns Not Supported
Kleene Supported
Loop Not Supported
Narvar Not Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
ShipBob Not Supported
ShipHero Not Supported
Shopify Not Supported
UPS Ready Not Supported
Claim Pinch AI and update features and information
Claim Pinch AI and update features and information
Claim Sorted and update features and information
Claim Sorted and update features and information