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About

Pinch AI is an AI-powered post-purchase intelligence and abuse mitigation platform that helps e-commerce merchants identify and prevent fraudulent returns, reselling schemes, and other abusive behaviors while rewarding trusted buyers with adaptive return experiences and personalized incentives. It uses machine learning to analyze hundreds of data points across checkout, return history, logistics, and customer behavior to score buyer intent, segment customers, and create tailored return policies that balance fraud deterrence with excellent experiences for loyal shoppers. It offers a 360-degree customer view for support teams, integrates with return management systems, warehouse management systems, shipping carriers, and e-commerce stacks, and provides real-time dashboards to track key metrics like return rates, operational costs, and abuse patterns.

About

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce retailers and operations leaders who want to use AI to reduce costly return abuse, protect profit margins, and improve customer loyalty by understanding buyer behavior and customizing post-purchase experiences

Audience

Businesses, retailers, and large international brands seeking a solution to improve their customers’ return experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$82 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pinch AI
Founded: 2023
United States
www.pinch.ai/

Company Information

ReturnGO
Israel
returngo.ai/

Alternatives

Appriss Engage

Appriss Engage

Appriss Retail

Alternatives

Return Prime

Return Prime

Appsdart

Categories

Categories

Integrations

Happy Returns
Shopify
Adobe Commerce
AfterShip
BigCommerce
Cargo
Descartes Peoplevox
EasyPost
FedEx Ship Manager
Fishbowl
Gorgias
Narvar
SAP Cloud Platform
Salesforce
Sendcloud
ShipBob
ShipHero
ShipStation
Shippo
Zendesk

Integrations

Happy Returns
Shopify
Adobe Commerce
AfterShip
BigCommerce
Cargo
Descartes Peoplevox
EasyPost
FedEx Ship Manager
Fishbowl
Gorgias
Narvar
SAP Cloud Platform
Salesforce
Sendcloud
ShipBob
ShipHero
ShipStation
Shippo
Zendesk
Claim Pinch AI and update features and information
Claim Pinch AI and update features and information
Claim ReturnGO and update features and information
Claim ReturnGO and update features and information