TimeTap

TimeTap

5.0 out of 5 stars
PinPoint Status TimeTap

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PinPoint Status:

About

By putting an end to long appointment windows and uncertain arrival times, PinPoint Status enables your company to increase customer satisfaction, eliminate missed appointments and unnecessary phone calls, and drive more positive reviews and online ratings. PinPoint Status integrates with your customer and job scheduling information. And, our affordable monthly subscription model makes PinPoint status an easy-to-setup and easy-to-use solution for companies of any size.
TimeTap:

About

TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.
PinPoint Status:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TimeTap:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
PinPoint Status:

Audience

Businesses looking for a platform to eliminate missed appointments and reduce unnecessary phone calls
TimeTap:

Audience

TimeTap serves independent professionals as well as small and medium-sized businesses looking for a fully customizable and reliable appointment scheduling software solution.
PinPoint Status:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
TimeTap:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
PinPoint Status:

API

Offers API Not Supported
TimeTap:

API

Offers API Supported
PinPoint Status:

Screenshots and Videos

TimeTap:

Screenshots and Videos

PinPoint Status:

Pricing

$19 per month
Free Version Not Supported
Free Trial Not Supported
TimeTap:

Pricing

$24.95/month
Professional Plan: 1 Staff & 1 Location at $24.95/mo (for Solo) and 5 Staff & 5 Locations at $39.95/mo (for Team)
Business Plan: 1 Staff & 1 Location at $44.95/mo (for Solo) and 5 Staff & 5 Locations at $74.95/mo (for Team)
Free Version Supported
Free Trial Supported
PinPoint Status:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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TimeTap:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.3 / 5
support 4.7 / 5
TimeTap:

Pros & Cons from Real Users

Pros

  • TimeTap has offered us an excellent alternative in commitment accuracy and occupations. It also has an internal format for creating work schedules and daily chronologies where we can specify group activities. It has also streamlined the management of commitments to the board for meetings or important activities by creating a private schedule.
  • TimeTap as a program has given us an extra tool to specify and not miss all the tasks that our company has without leaving any of them aside. It has the option to create a program schedule of activities and various commitments that an organization needs to meet in real time and can be shared with any device that has the program.
  • TimeTap is a tool that offers a permanent contact with a company's customers, through notifications via messages and calls that are previously determined, that can be customized by means of a set schedule and that communicates with those customers to be always present for their needs.

Cons

  • We believe that the application should improve its schedule creation section for employees, since it does not have options to create itineraries of activities for employees or specific work areas. It works in a general way, and for companies that have different areas with different tasks from each other, we do not find the application sufficiently convenient.
  • As a flaw we find that the application does not offer options for gestures and staff planning in a specific way that stems from the directive; The details of itineraries expressed in the schedules that are programmed are in general matter. Therefore, it is not possible to manage a personalized planning to a specific department or employee.
  • It is an application that provides access tools to shared customer databases of different companies with information about them. However, sometimes the data provided are not enough for an optimal reception of the message due to lack of contact information such as email or phone number.
PinPoint Status:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
TimeTap:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
PinPoint Status:

Company Information

PinPoint Status
Founded: 2018
United States
www.pinpointstatus.com
TimeTap:

Company Information

TimeTap
Founded: 2006
United States
www.timetap.com
PinPoint Status:

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TimeTap:

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PinPoint Status:

Categories

TimeTap:

Categories

TimeTap:

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported
PinPoint Status:

Integrations

Google Calendar Supported
AnswerFirst Not Supported
CounterGo Supported
Google Chrome Supported
Microsoft Outlook Not Supported
NonProfitEasy Not Supported
PayPal Not Supported
Salesforce Not Supported
SignUpGenius Not Supported
Stripe Not Supported
iCalendar Not Supported
TimeTap:

Integrations

Google Calendar Supported
AnswerFirst Supported
CounterGo Not Supported
Google Chrome Not Supported
Microsoft Outlook Supported
NonProfitEasy Supported
PayPal Supported
Salesforce Supported
SignUpGenius Supported
Stripe Supported
iCalendar Supported
PinPoint Status:
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TimeTap:
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