RelayMartello Systems
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Related Products
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About
No more wondering if your customers sent a text message or not. You can now see and reply to your customers text messages. Vehicle ready for pickup, text them and let them know! Text messaging has taken over, so be ready. We understand that a business can have multiple departments or even multiple repairmen, so scheduling can get a little more cumbersome, so we added Calendar Groups. Calendar Groups will allow you to see each group/repairmen on the day calendar view, at one time. This allows the scheduler to see who is available and when, in one single window. No more switching between windows and getting frustrated to schedule just one appointment. Ready to decrease your "No Show" appointments? Most missed appointments are because customers just get too busy in life and forget. They don't mean to make you lose profit, but it happens. Start reminding your customers, 1 day before their schedule appointment, with automated SMS/Email reminders and stop losing profit.
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About
Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that need a scheduling solution
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Audience
Appointment businesses, startups, and tech companies that handle customer messages and booking.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPinPoint Scheduling
Founded: 2014
United States
pinpointscheduling.com
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Company InformationMartello Systems
Founded: 2026
United States
relaycustomerops.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Not Supported
Client Database
Supported
Group Scheduling
Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Not Supported
Online Payments
Not Supported
Recurring Appointments
Not Supported
Room Booking Management
Not Supported
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Integrations
Google Calendar
Not Supported
Instagram
Not Supported
Mycel
Not Supported
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