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About

PilotPM is an AI-native customer operations platform that unifies support, customer success, product feedback, retention, and engagement in one place. Instead of a stack of point tools, teams run their whole customer lifecycle on one customer brain: AI agents draft replies, triage and route conversations, escalate to a human when needed, summarize threads, and surface health, churn-risk and expansion signals — all grounded in real customer context. It connects to the tools teams already use: Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store and Google Play, plus a custom API. Pricing is flat and predictable — five tiers from a free plan up to enterprise, with AI inference included and one credit pool across every action, no per-resolution charges. Best for SMB and mid-market SaaS and technology teams.

About

involve.ai is a no-code platform to unify all your fragmented customer data in an early warning dashboard. Scale efficiently without adding dozens of new CSMs or data analysts. Get complete visibility of your customers by unifying all your fragmented data so you can scale your customer experience. Personalized recommendations for action across the entire customer journey to know exactly which customers to prioritize every day and become proactive. Sentiment analyses deliver accurate customer health, helping you identify churn risk and upsell/ cross-sell opportunities way before they happen. Historical data analysis creates recommended Segmentation and Benchmarking to identify leading indicators.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product, support, and customer success teams at SMB and mid-market SaaS and technology companies handling high volumes of customer conversations.

Audience

Customer Intelligence platform that gives teams complete visibility into all their customers, allowing them to drive more revenue through smarter renewals and upsells

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free
Free plan; paid from $149/month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

PilotPM
Founded: 2026
United States
pilotpm.ai

Company Information

involve.ai
Founded: 2019
United States
www.involve.ai/

Alternatives

Alternatives

Categories

Categories

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

HubSpot CRM Supported
Jira Supported
Snowflake Supported
App Store Supported
Box Not Supported
Domo Not Supported
Google Sheets Not Supported
Google Workspace Supported
HubSpot Customer Platform Not Supported
Instagram Supported
Linear Supported
Looker Not Supported
Microsoft Dynamics 365 Not Supported
SAP ERP Not Supported
Salesforce Not Supported
Shopify Supported
Slack Supported
Stripe Supported
WhatsApp Supported
Zendesk Not Supported

Integrations

HubSpot CRM Supported
Jira Supported
Snowflake Supported
App Store Not Supported
Box Supported
Domo Supported
Google Sheets Supported
Google Workspace Not Supported
HubSpot Customer Platform Supported
Instagram Not Supported
Linear Not Supported
Looker Supported
Microsoft Dynamics 365 Supported
SAP ERP Supported
Salesforce Supported
Shopify Not Supported
Slack Not Supported
Stripe Not Supported
WhatsApp Not Supported
Zendesk Supported
Claim PilotPM and update features and information
Claim PilotPM and update features and information
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Claim involve.ai and update features and information