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About

PilotPM is an AI-native customer operations platform that unifies support, customer success, product feedback, retention, and engagement in one place. Instead of a stack of point tools, teams run their whole customer lifecycle on one customer brain: AI agents draft replies, triage and route conversations, escalate to a human when needed, summarize threads, and surface health, churn-risk and expansion signals — all grounded in real customer context. It connects to the tools teams already use: Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store and Google Play, plus a custom API. Pricing is flat and predictable — five tiers from a free plan up to enterprise, with AI inference included and one credit pool across every action, no per-resolution charges. Best for SMB and mid-market SaaS and technology teams.

About

Rather than listening to dozens of Gong recordings, clicking through hundreds of tickets, or wading through your CRM for hours, Sturdy gives you the facts and just the facts in seconds. Summaries are great, but Sturdy's AI takes summaries to the next level by giving you instant insights into trends and specific things to watch. Know what to work on next. Never hop on another Zoom call and wing it. Summaries are the thing you always wanted, and now they're here. With the snap of your fingers, you know which accounts are considering canceling and why. Congratulations, you've just become the hero who saved an account and started a renewal conversation because you've never been so prepared. With Sturdy, you can drill into every customer conversation to discover detailed information about specific processes, products, services, and so much more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product, support, and customer success teams at SMB and mid-market SaaS and technology companies handling high volumes of customer conversations.

Audience

Businesses wanting an AI tool that helps leverage the power of applied and generative AI to reimagine products

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free
Free plan; paid from $149/month
Free Version Supported
Free Trial Supported

Pricing

$497 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PilotPM
Founded: 2026
United States
pilotpm.ai

Company Information

Sturdy
Founded: 2020
United States
www.sturdy.ai/

Alternatives

Alternatives

Categories

Categories

Integrations

HubSpot CRM Supported
Jira Supported
Slack Supported
Snowflake Supported
App Store Supported
Gainsight Not Supported
GitHub Supported
Gmail Not Supported
Google Play Supported
Higher Logic Thrive Not Supported
Higher Logic Vanilla Not Supported
HubSpot Customer Platform Not Supported
Linear Supported
Microsoft Outlook Not Supported
OpenAI Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Stripe Supported
WhatsApp Supported
Zoom Not Supported

Integrations

HubSpot CRM Supported
Jira Supported
Slack Supported
Snowflake Supported
App Store Not Supported
Gainsight Supported
GitHub Not Supported
Gmail Supported
Google Play Not Supported
Higher Logic Thrive Supported
Higher Logic Vanilla Supported
HubSpot Customer Platform Supported
Linear Not Supported
Microsoft Outlook Supported
OpenAI Supported
Salesforce Supported
ServiceNow Supported
Stripe Not Supported
WhatsApp Not Supported
Zoom Supported
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Claim PilotPM and update features and information
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