Teamwork DeskTeamwork.com
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About
Pike is an agency management platform built around capacity and margins.
It centralises projects, time, resources, crm and finances in one system.
Unlike most outdated systems, Pike is focusing on usability and UI/UX, ensuring users actually stick to the tool for all of their daily ops. This ensure the most accurate and realtime project insights from capacity, delivery and finance.
Pike is an all in one system to plan, manage and invoice client projects.
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About
Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale.
Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Creative, experiential, advertising, digital, design and branding agencies
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Audience
Teamwork Desk is ideal for businesses wanting to build better relationships with their customers.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29/month
Free Version
Free Trial
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Pricing
$7 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPike
Founded: 2024
United States
usepike.com
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Company InformationTeamwork.com
Founded: 2007
Ireland
www.teamwork.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
HubSpot CRM
APIANT
Campaign Monitor
Constant Contact Lead Gen & CRM
GROW with SAP
Help Desk Migration
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
Membrane
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Integrations
HubSpot CRM
APIANT
Campaign Monitor
Constant Contact Lead Gen & CRM
GROW with SAP
Help Desk Migration
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
Membrane
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