Related Products
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About
Perform.AI is the AI Commerce Operating System for ambitious brands. It runs the commerce experience that shoppers and their AI agents move through, from being found and recommended, through checkout, delivery and returns, on one connected system. All powered by our data engine, AI Decision Intelligence which works continuously to raise gross margin, retain customers and lower logistics cost. Brands including Nespresso, Shopify, Puma and Zalando run on Perform.AI, with support for more than 1,100 carriers worldwide.
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About
With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
For mid-market and enterprise e-commerce brands shipping at scale, and the ops, logistics and CX teams who own the customer's post-click experience.
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Audience
Companies that need a returns management solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingBook a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Version
Supported
Free Trial
Supported
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Pricing
$29.99 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPerform.AI
Founded: 2016
Singapore
www.perform.ai/
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Company InformationReturngoods
Founded: 2004
United States
www.returngoods.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Returns Management Features
3PL / ERP Integration
Supported
Automated Exchanges
Supported
Branded Experience
Supported
Custom Return Policy
Supported
Inventory Management
Not Supported
One-Click Returns Processing
Supported
Returns Analytics
Supported
Shopper Self-Service
Supported
Smart Data Collection
Supported
Logistics Features
3PL
Supported
Barcoding / RFID
Not Supported
Container Tracking
Not Supported
CRM
Not Supported
Cross Docking
Not Supported
Fleet Management
Not Supported
Inventory Management
Not Supported
Order Management
Supported
Purchasing
Not Supported
Scheduling
Not Supported
Shipping Management
Supported
Transportation Management
Not Supported
Shipment Tracking Features
Alerts/Notifications
Supported
Delivery Estimate
Supported
For eCommerce
Supported
For Freight
Supported
Status Tracking
Supported
Website Integration
Supported
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
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Integrations
SAP Store
Not Supported
Shopify
Not Supported
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