Pega Co-BrowsePega
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Pega RPAPegasystems
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Related Products
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About
There are no downloads, no installations, no plug-ins. Just tag your website with a single line of Javascript and customers can share their browser with a single click. With Pega Co-Browse, you can highlight and direct customers easily to the information they need. You can ask the customer to allow you to control their page and guide them or use highlighting features and or visual cues like arrows to point them in the right direction. With Pega Co-Browse, you can specify the sensitive information to be masked with HTML elements or form fields. All masked elements never leave the customer’s browser and are never seen by the representative. Pega Co-Browse provides a no code solution to mask or hide text fields or images. This allows companies to only show the agent the information they want the agent to view. With Pega Co-Browse, you can integrate with Pega Chat or your own chat platform. You can also integrate chat within your Pega Customer Service application.
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About
Pega RPA is an enterprise-grade robotic process automation solution designed to streamline workflows and eliminate manual tasks. It enables organizations to automate repetitive, high-volume processes using both attended and unattended bots. Unattended bots operate continuously in the background, handling tasks without human intervention, while attended bots assist employees in real time. The platform includes tools like Robot Studio for building automations in a low-code environment and Robot Manager for monitoring and managing bot performance. Pega RPA integrates seamlessly with legacy systems, allowing businesses to automate processes without requiring APIs. It also combines automation with AI capabilities to support more intelligent and adaptive workflows. Overall, Pega RPA helps enterprises improve efficiency, reduce errors, and accelerate digital transformation.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and organizations interested in a co-browsing solution so their customers can share their browser
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Audience
Enterprise organizations, operations teams, and IT leaders looking to automate workflows, improve efficiency, and integrate intelligent automation across legacy systems and modern business processes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPega
Founded: 1983
United States
www.pega.com/products/customer-service/cobrowse
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Company InformationPegasystems
Founded: 1983
United States
www.pega.com/products/platform/robotic-process-automation
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Categories |
Categories |
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Robotic Process Automation (RPA) Features
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
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Integrations
Accenture Cloud Trade Promotion Management
Capgemini Intelligent Automation Platform
Cognizant
CyberArk Privileged Access Manager
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Integrations
Accenture Cloud Trade Promotion Management
Capgemini Intelligent Automation Platform
Cognizant
CyberArk Privileged Access Manager
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