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About

We take customer service, technical support, and back office off your plate, and make them better. From day one, you’ll get a dedicated team who’ll help you manage quality at high volumes, quickly train new team members, and improve your business processes. With Peak Support as your solutions provider, you can focus on building your business, while your customers get the exceptional service they deserve. Each client team is under the leadership of a dedicated account manager, who’ll help you set goals for the team, report on the team’s performance, and make concrete recommendations based on the reports. Our customer service agents have an average of eight years of industry experience, and glowing recommendations to match. We offer high-quality customer service through email, phone, chat, and social media. We’re experts in providing technical support for both hardware and software companies. We offer exceptional support through Facebook, Twitter, Snapchat, or any other social channel.

About

SureCall Experts serves as a leading Contact Center and BPO. We’re a team of experts. Fuelled by our commitment to excellence, we go the extra mile to ensure clients and partners alongside their customers are taken care of! Our leadership is here to design the right solutions for you. Our goal is to partner with you to provide new innovative ways to expand and grow your business while keeping your customers very happy. Our GoodCall™ program launched in 2016 and continues to evolve as we find even more ways to give back to our global community. What started out as a local endeavor to assist organizations that were non-profit or registered charities by giving back a percentage of revenues as a donation each year has spun into something much more purposeful. SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs. We are leaders in our industry and have received several awards and recognition for our service excellence.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to improve their support services and business outsourcing processes

Audience

Organizations seeking a solution to expand and grow their business while engaging with customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Peak Support
Founded: 2015
United States
peaksupport.io

Company Information

SureCall
Founded: 2016
United States
www.surecallexperts.com

Alternatives

Alternatives

Categories

Managed Live Chat Supported

Categories

Managed Live Chat Supported

Integrations

Facebook Supported
Flip Supported
Snapchat Supported
X (Twitter) Supported

Integrations

Facebook Not Supported
Flip Not Supported
Snapchat Not Supported
X (Twitter) Not Supported
Claim Peak Support and update features and information
Claim Peak Support and update features and information
Claim SureCall and update features and information
Claim SureCall and update features and information