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About

Execution takes a backseat when your team is constantly juggling between WhatsApp, Email, and other apps for checklists, tickets, approvals, documents and what not! With Pazo, your frontline teams neither need to use multiple apps nor need to be reminded about what needs to be done. Field managers fill the process checklist at the specified time from the specified location. No more paperwork! Design complex processes & allow field teams to engage with HQ teams from their app itself. Area managers keep track of the field managers & stores while on the move! Fully customizable command center dashboards for HQ leadership team & periodic review meetings. Move out of WhatsApp! Built-in chat capability. Talk individually or make groups of relevant personnel. Coaching is un-ending. Constantly coach your field teams on ops know-how & evaluate them. Truly put field operations on autopilot. Timely triggers & alerts to everyone when something is non-compliant.

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Retail, hospitality & shopping malls seeking a solution to manage their operations

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Pazo
Founded: 2015
India
gopazo.com

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Alternatives

Alternatives

Visual Assistance

Visual Assistance

OptimaTech Limited
Einpix

Einpix

Epicus IT
SnapInspect

SnapInspect

SnapInspect International

Categories

Retail Execution Supported
Retail Management Supported
Task Management Supported

Categories

Retail Execution Features

AI / Image Recognition Supported
Collaboration Tools Supported
Data Collection Supported
Inspection Supported
Pricing / Placement Optimization Not Supported
Product Education Supported
Product Promotion Strategy Supported
Retail Site Audit Supported
Workforce Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

Active Directory Not Supported
Google Sheets Supported
Microsoft Azure Supported
MySQL Supported
SQL Supported
Slack Supported

Integrations

Active Directory Supported
Google Sheets Not Supported
Microsoft Azure Not Supported
MySQL Not Supported
SQL Not Supported
Slack Not Supported
Claim Pazo and update features and information
Claim Pazo and update features and information
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information