SmartSIP

SmartSIP

IntraNext Systems
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About

Paytia is a secure payment platform built for organizations that take card payments over the phone and other customer channels without exposing sensitive card data to agents or business systems. Customers enter card details using their own phone keypad while DTMF masking replaces the tones with a flat signal in real time, so agents never hear or see the digits and call recordings remain free of card information. Payments are routed directly through the business’s existing gateway, including providers such as Stripe, Braintree, Authorize.net, Adyen, and Worldpay, allowing organizations to keep their current merchant setup. It supports agent-assisted phone payments, IVR self-service, outbound collections, mobile and Zoom payments, as well as payment links through SMS, email, chat, WhatsApp, Messenger, and customized web checkout. It also supports recurring billing, ACH, FedNow, RTP, bank account capture, merchant services, and secure capture of sensitive data.

About

SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact centers and regulated businesses needing a tool to collect phone and digital payments without exposing card data to agents, recordings, or internal systems

Audience

Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$11.10 per month
Secure Virtual Terminal is sold on a per user per month basis. Packages can be billed annually or billed monthly.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Paytia
Founded: 2016
United Kingdom
www.paytia.com

Company Information

IntraNext Systems
United States
intranext.com/solutions/smartsip

Alternatives

SmartSIP

SmartSIP

IntraNext Systems

Alternatives

eCom Merchant Solutions (eCMS)

eCom Merchant Solutions (eCMS)

eCom Merchant Solutions
InLattice

InLattice

Apara

Categories

Categories

Integrations

3CX
Aircall
Avaya Experience Platform
Braintree
Cisco CX Cloud
Cybersource
Facebook Messenger
Global Payments
Opayo
PayPal
Stripe
WhatsApp
Worldpay
Zoom

Integrations

3CX
Aircall
Avaya Experience Platform
Braintree
Cisco CX Cloud
Cybersource
Facebook Messenger
Global Payments
Opayo
PayPal
Stripe
WhatsApp
Worldpay
Zoom
Claim Paytia and update features and information
Claim Paytia and update features and information
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Claim SmartSIP and update features and information