SmartSIPIntraNext Systems
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Related Products
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About
Paytia is a secure payment platform built for organizations that take card payments over the phone and other customer channels without exposing sensitive card data to agents or business systems. Customers enter card details using their own phone keypad while DTMF masking replaces the tones with a flat signal in real time, so agents never hear or see the digits and call recordings remain free of card information. Payments are routed directly through the business’s existing gateway, including providers such as Stripe, Braintree, Authorize.net, Adyen, and Worldpay, allowing organizations to keep their current merchant setup. It supports agent-assisted phone payments, IVR self-service, outbound collections, mobile and Zoom payments, as well as payment links through SMS, email, chat, WhatsApp, Messenger, and customized web checkout. It also supports recurring billing, ACH, FedNow, RTP, bank account capture, merchant services, and secure capture of sensitive data.
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About
SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Contact centers and regulated businesses needing a tool to collect phone and digital payments without exposing card data to agents, recordings, or internal systems
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Audience
Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$11.10 per month
Secure Virtual Terminal is sold on a per user per month basis. Packages can be billed annually or billed monthly.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationPaytia
Founded: 2016
United Kingdom
www.paytia.com
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Company InformationIntraNext Systems
United States
intranext.com/solutions/smartsip
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
3CX
Supported
Aircall
Supported
Avaya Experience Platform
Not Supported
Braintree
Supported
Cisco CX Cloud
Not Supported
Cybersource
Supported
Facebook Messenger
Supported
Global Payments
Supported
Opayo
Supported
PayPal
Supported
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Integrations
3CX
Not Supported
Aircall
Not Supported
Avaya Experience Platform
Supported
Braintree
Not Supported
Cisco CX Cloud
Supported
Cybersource
Not Supported
Facebook Messenger
Not Supported
Global Payments
Not Supported
Opayo
Not Supported
PayPal
Not Supported
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