SmartSIP

SmartSIP

IntraNext Systems
+
+

Related Products

  • PayKings
    105 Ratings
    Visit Website
  • Square Payments
    10,145 Ratings
    Visit Website
  • EBizCharge
    208 Ratings
    Visit Website
  • FirstPromoter
    67 Ratings
    Visit Website
  • Framnex
    1 Rating
    Visit Website
  • Wallester
    277 Ratings
    Visit Website
  • Convesio
    63 Ratings
    Visit Website
  • Melio
    2,212 Ratings
    Visit Website
  • GroupTogether
    4,782 Ratings
    Visit Website
  • WERX
    35 Ratings
    Visit Website

About

Paytia is a secure payment platform built for organizations that take card payments over the phone and other customer channels without exposing sensitive card data to agents or business systems. Customers enter card details using their own phone keypad while DTMF masking replaces the tones with a flat signal in real time, so agents never hear or see the digits and call recordings remain free of card information. Payments are routed directly through the business’s existing gateway, including providers such as Stripe, Braintree, Authorize.net, Adyen, and Worldpay, allowing organizations to keep their current merchant setup. It supports agent-assisted phone payments, IVR self-service, outbound collections, mobile and Zoom payments, as well as payment links through SMS, email, chat, WhatsApp, Messenger, and customized web checkout. It also supports recurring billing, ACH, FedNow, RTP, bank account capture, merchant services, and secure capture of sensitive data.

About

SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Contact centers and regulated businesses needing a tool to collect phone and digital payments without exposing card data to agents, recordings, or internal systems

Audience

Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$11.10 per month
Secure Virtual Terminal is sold on a per user per month basis. Packages can be billed annually or billed monthly.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Paytia
Founded: 2016
United Kingdom
www.paytia.com

Company Information

IntraNext Systems
United States
intranext.com/solutions/smartsip

Alternatives

SmartSIP

SmartSIP

IntraNext Systems

Alternatives

eCom Merchant Solutions (eCMS)

eCom Merchant Solutions (eCMS)

eCom Merchant Solutions
Zentrunk

Zentrunk

Plivo

Categories

Payment Processing Supported

Categories

Telephony Supported

Integrations

3CX Supported
Aircall Supported
Avaya Experience Platform Not Supported
Braintree Supported
Cisco CX Cloud Not Supported
Cybersource Supported
Facebook Messenger Supported
Global Payments Supported
Opayo Supported
PayPal Supported
Stripe Supported
WhatsApp Supported
Worldpay Supported
Zoom Supported

Integrations

3CX Not Supported
Aircall Not Supported
Avaya Experience Platform Supported
Braintree Not Supported
Cisco CX Cloud Supported
Cybersource Not Supported
Facebook Messenger Not Supported
Global Payments Not Supported
Opayo Not Supported
PayPal Not Supported
Stripe Not Supported
WhatsApp Not Supported
Worldpay Not Supported
Zoom Not Supported
Claim Paytia and update features and information
Claim Paytia and update features and information
Claim SmartSIP and update features and information
Claim SmartSIP and update features and information