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About

Paystone's powerful Customer Loyalty Software lets your customers sign up and redeem their rewards right from your own debit machine. You can also sell and redeem gift cards, send personalized email and text message offers with built-in marketing automation, and see your loyalty program ROI with user-friendly reporting and analytics. A platform used by over 25,000 small businesses and large enterprises, boosting customer spending and generating impressive returns has never been easier. Turn casual customers into loyal regulars with Paystone.

About

TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

We serve small businesses, large-scale enterprises, and everyone in between. Increase customer loyalty, sell gift cards, connect with customers, and accept payments you can do it all with Paystone.

Audience

TrueLoyal is designed for consumer brands that want to unify customer engagement, increase retention, and drive long-term growth through AI-powered loyalty programs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Loyalty software starts at $99 per month per location. Visit our website for more detailed pricing.
Free Version Not Supported
Free Trial Not Supported

Pricing

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.3 / 5
design 4.5 / 5
support 4.3 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Easy to use, easy to order plastic cards. GC machine super easy to use too. Invoices always very clear and on time.
  • We could import from Moneris gift card program balance to Paystone app and we can see the each transaction on web dashboard which is very convenient.
  • Fast response. Availability. Reliable. Great Custer service. Ease of use and pretty straight forward.
  • They offer great service, the customer service is so friendly, and so quick! exactly what we needed. Great reports to look at for my business, helps with planning for the future and to get a look into the past.
  • This solution has been installed in our cafeterias and it has improved our bottom line.

Cons

  • Do not have e-gift cards included on the price we pay as other Canadian companies offer. Do not see any support from your company to help with sales of plastic GC to our customers.
  • We used to have Clover Flex and start using Paystone app, however, it’s not available for Clover Mini. We have more locations, but it’s not only one kind of device, so we use the different type of devices it depends on type of businesses. I hope it works in the future.
  • Pricing. I am expecting prices to get revisited. More flexibility and options to link the service with e-loyalty and gift cards via email.
  • Not many, I haven't used their product for too long, so it is hard to say!
  • We are happy with the solution and have no recommendations.

Pros & Cons from Real Users

Pros

  • The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.
  • Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.
  • Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.
  • Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.
  • This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

Cons

  • Not much to complain about. It performs as promised.
  • Some options aren't immediately apparent within the interface.
  • Nothing as such and we are very pleased with the overall experience we had so far.
  • I don't have any at this time. Everything is running smoothly.
  • I don't think I have one right now as I am satisfied.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Paystone
Founded: 2009
Canada
www.paystone.com

Company Information

TrueLoyal
Founded: 2010
United States
trueloyal.com

Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
NETGCS

NETGCS

Aqweeva
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Customer Loyalty Supported
Gift Card Supported
Loyalty Management Supported
Payment Processing Supported

Categories

Customer Loyalty Supported

Zinrelo offers a robust, data-driven customer loyalty platform designed to boost customer retention and lifetime value through advanced loyalty programs. By leveraging machine learning and deep analytics, Zinrelo enables businesses to create personalized, omnichannel loyalty experiences that drive customer engagement. The platform supports various reward strategies, including transactional, social, behavioral, and advocacy-based incentives, helping businesses foster emotional connections with their customers. Zinrelo also provides seamless integration with e-commerce platforms, CRM systems, and marketing automation tools, making it easy for businesses to manage and optimize their loyalty programs. With a focus on increasing repeat purchases and enhancing customer satisfaction, Zinrelo empowers businesses to build long-lasting relationships and drive sustainable growth.

Loyalty Management Supported

Zinrelo's Loyalty Management platform is a comprehensive solution designed to maximize customer engagement and retention. It offers a wide range of customizable loyalty programs, including points, rewards, and tiered structures, all aimed at driving repeat purchases and brand advocacy. The platform leverages AI-driven insights and advanced analytics to personalize experiences, enabling businesses to craft targeted promotions and incentives. Zinrelo integrates seamlessly with various e-commerce platforms, CRMs, and marketing tools, ensuring a smooth user experience. Additionally, it supports omnichannel engagement, allowing brands to reward customer interactions across multiple touchpoints, both online and offline. This all-in-one solution is ideal for businesses looking to foster long-term customer relationships, enhance lifetime value, and boost overall revenue. With robust reporting and ROI tracking, Zinrelo empowers companies to continuously optimize their loyalty strategies for max

Zinrelo's Marketing Analytics platform provides businesses with deep insights into customer behavior, enabling data-driven decisions for optimized marketing strategies. It captures and analyzes data across multiple channels, offering a comprehensive view of customer engagement, retention, and lifetime value. With advanced segmentation, Zinrelo allows targeted campaigns tailored to specific audience groups, driving higher ROI. The platform's predictive analytics capabilities forecast customer actions, enhancing the effectiveness of marketing efforts. Zinrelo's intuitive dashboards present key metrics in real-time, empowering businesses to track performance, adjust strategies, and maximize marketing impact efficiently. Through these analytics, companies can understand what drives customer loyalty and optimize their marketing mix to increase both customer satisfaction and profitability. Zinrelo ensures businesses stay competitive by providing the tools to continuously refine their marke

Referral Supported

Zinrelo's referral feature is a robust tool designed to amplify customer acquisition through word-of-mouth marketing. This feature empowers businesses to create and manage referral programs that incentivize customers to refer new clients, enhancing brand visibility and growth. Users can easily set up referral campaigns with customizable rewards, encouraging participation from customers and their social networks. Zinrelo provides seamless integration with e-commerce platforms and tracks the entire referral journey—from referral initiation to conversion—offering detailed analytics for optimizing campaign performance. The feature supports multi-tier reward structures, enabling businesses to reward both the referrer and the referee. Additionally, Zinrelo's referral feature is equipped with fraud detection mechanisms, ensuring the integrity of the program. The user-friendly interface allows for easy management and adjustment of campaigns, making it an ideal solution for businesses aiming to

Zinrelo offers a robust rewards and incentives platform designed to maximize customer engagement, retention, and lifetime value. The platform supports a variety of reward strategies, including transactional rewards, engagement rewards, referral programs, and tier-based incentives, allowing businesses to craft a customized loyalty program tailored to their unique needs. Zinrelo enables businesses to reward customers for a wide range of activities, from purchases and social sharing to reviews and referrals, creating a holistic and engaging experience. The platform's analytics and segmentation tools allow for precise targeting and personalization, enhancing the effectiveness of rewards campaigns. Zinrelo also integrates seamlessly with major e-commerce platforms and provides multi-channel support, ensuring a consistent experience across web, mobile, and in-store. The system’s scalability makes it suitable for businesses of all sizes, driving sustained growth through customer loyalty and a

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Not Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Not Supported
Rewards Management Supported

Integrations

ACCEO Logivision Supported
Bazaarvoice Not Supported
Bronto Marketing Platform Not Supported
Focus POS Supported
Heyday AI Supported
Listrak Not Supported
Miva Not Supported
NetSuite Not Supported
NetSuite CRM Not Supported
PowerReviews Not Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Not Supported
Shift4Shop Not Supported
Shopgate Not Supported
Shopify Not Supported
Shopify POS Not Supported
Shopify Plus Not Supported
Stackreaction Not Supported
Trustpilot Not Supported
WooCommerce Not Supported

Integrations

ACCEO Logivision Not Supported
Bazaarvoice Supported
Bronto Marketing Platform Supported
Focus POS Not Supported
Heyday AI Not Supported
Listrak Supported
Miva Supported
NetSuite Supported
NetSuite CRM Supported
PowerReviews Supported
Salesforce Supported
Salesforce Agentforce Commerce Supported
Shift4Shop Supported
Shopgate Supported
Shopify Supported
Shopify POS Supported
Shopify Plus Supported
Stackreaction Supported
Trustpilot Supported
WooCommerce Supported
Claim Paystone Loyalty and update features and information
Claim Paystone Loyalty and update features and information
Claim TrueLoyal and update features and information
Claim TrueLoyal and update features and information