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About

PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.

About

Relatient is a healthcare technology company focused on improving patient access through intelligent scheduling, communication & automation. The core platform, Dash®, unifies appointment scheduling, patient engagement, and AI-driven workflows into a single system built specifically for healthcare organizations. Designed for hospitals, health systems & medical practices, Relatient helps manage complex scheduling across providers, locations & specialties using rules-based logic. The platform enables patient self-scheduling, automated reminders & multi-channel communication via text, email, chat & voice. With AI-powered voice automation & deep EHR integrations, Relatient reduces administrative workload, streamlines call center operations & improves scheduling accuracy. This unified approach helps organizations expand access, reduce no-shows & deliver a more seamless patient experience at scale. HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare Providers

Audience

Health centers searching for a comprehensive patient access solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Priced for Healthcare Enterprise
Free Version Not Supported
Free Trial Supported

Pricing

Demo for Pricing
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

PatientTrak
Founded: 2006
Franklin, WI
www.patienttrak.net

Company Information

Relatient
Founded: 2012
United States
www.relatient.com

Alternatives

Medical Check In

Medical Check In

Check In Systems

Alternatives

DoctorConnect

DoctorConnect

Adtel International

Categories

Patient Engagement Supported
Patient Intake Supported
Patient Management Supported
Queue Management Supported
Survey Supported

Categories

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

Patient Management Features

Admissions Management Supported
Bed Management Not Supported
Discharge Management Supported
Historical Reporting Supported
Patient Flow Management Supported
Patient Location Tracking Supported
Patient Monitoring Supported
Real Time Reporting Supported
Waiting Time Tracking Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Not Supported
Contactless Supported
Customer Surveys Supported
Dashboard Not Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Supported
For Restaurants Not Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Integrations

EpicCare EMR Supported
MEDITECH Expanse Supported
Veradigm EHR Supported
AdvancedMD Not Supported
Amazon Web Services (AWS) Not Supported
Azalea EHR Not Supported
DrChrono Not Supported
Greenway Health Not Supported
Healthy Planet Not Supported
Hemi HL7 Supported
InSync Healthcare Solutions Not Supported
Intergy EHR Not Supported
ModMed Not Supported
NexTech Patient Portal Not Supported
NextGen Healthcare EHR Not Supported
Nextech Not Supported
Office Practicum Not Supported
Oracle Health Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported

Integrations

EpicCare EMR Supported
MEDITECH Expanse Supported
Veradigm EHR Supported
AdvancedMD Supported
Amazon Web Services (AWS) Supported
Azalea EHR Supported
DrChrono Supported
Greenway Health Supported
Healthy Planet Supported
Hemi HL7 Not Supported
InSync Healthcare Solutions Supported
Intergy EHR Supported
ModMed Supported
NexTech Patient Portal Supported
NextGen Healthcare EHR Supported
Nextech Supported
Office Practicum Supported
Oracle Health Supported
athenaOne Supported
eClinicalWorks Supported
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