Parlor

Parlor

Parlor.io
+
+

Related Products

  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Acadia
    3 Ratings
    Visit Website
  • Flagsmith
    43 Ratings
    Visit Website
  • Seertech
    15 Ratings
    Visit Website
  • Act!
    555 Ratings
    Visit Website
  • Digital WarRoom
    55 Ratings
    Visit Website
  • ManageEngine ADAudit Plus
    629 Ratings
    Visit Website
  • DeskTime
    954 Ratings
    Visit Website
  • SKU Science
    16 Ratings
    Visit Website
  • Planview Software Product Delivery
    2 Ratings
    Visit Website

About

User Relationship Management picks up where your CRM leaves off – the moment a prospect becomes a customer. Parlor’s URM tracks every individual user’s relationship to your Product, Success, and Support teams to unite your entire organization around the needs of your users. Monitor your customers across all of your critical lifecycle stages, track the status of any of their unmet needs, and identify a number of key risk indicators early enough for your CSMs to intervene. Organize all feedback into a single system of record, quantify the highest impact needs, and automatically close the loop with users. Plan and visualize your product efforts in a customizable workspace that natively connects to relevant customer revenue and feedback, allowing full transparency into what’s being prioritized and why. Parlor is designed to work both independently and directly with the tools that matter to you, including your CRM, live chat, ticketing systems, JIRA, and Slack.

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data. With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat. 45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations seeking for an User Relationship Management platform

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Parlor.io
Founded: 2017
United States
Parlor.io

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Dairy Interactive

Dairy Interactive

Dairy Coach

Alternatives

NSrv

NSrv

Nandvarik Systems
BizRatings

BizRatings

BizRatings.com
JHD - e SALON SPA

JHD - e SALON SPA

JHD - Complete Solutions
Simplesat

Simplesat

Pronto Holdings

Categories

User Research Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Integrations

Intercom Supported
Salesforce Supported
Slack Supported
Zendesk Supported
AccessOwl Not Supported
Adobe Marketo Engage Not Supported
Amplitude Not Supported
Campaign Monitor Not Supported
Customer.io Not Supported
Drip Not Supported
Google Cloud BigQuery Not Supported
Google Meet Not Supported
Google Sheets Not Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Not Supported
Mixpanel Not Supported
Pipedrive Not Supported
SendGrid Not Supported
Woopra Not Supported
Zoho Campaigns Not Supported

Integrations

Intercom Supported
Salesforce Supported
Slack Supported
Zendesk Supported
AccessOwl Supported
Adobe Marketo Engage Supported
Amplitude Supported
Campaign Monitor Supported
Customer.io Supported
Drip Supported
Google Cloud BigQuery Supported
Google Meet Supported
Google Sheets Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Supported
Mixpanel Supported
Pipedrive Supported
SendGrid Supported
Woopra Supported
Zoho Campaigns Supported
Claim Parlor and update features and information
Claim Parlor and update features and information
Claim Survicate and update features and information
Claim Survicate and update features and information