ParlorParlor.io
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Related Products
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About
User Relationship Management picks up where your CRM leaves off – the moment a prospect becomes a customer. Parlor’s URM tracks every individual user’s relationship to your Product, Success, and Support teams to unite your entire organization around the needs of your users. Monitor your customers across all of your critical lifecycle stages, track the status of any of their unmet needs, and identify a number of key risk indicators early enough for your CSMs to intervene. Organize all feedback into a single system of record, quantify the highest impact needs, and automatically close the loop with users. Plan and visualize your product efforts in a customizable workspace that natively connects to relevant customer revenue and feedback, allowing full transparency into what’s being prioritized and why. Parlor is designed to work both independently and directly with the tools that matter to you, including your CRM, live chat, ticketing systems, JIRA, and Slack.
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About
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback.
Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools.
Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data.
40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly.
Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations seeking for an User Relationship Management platform
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Audience
Customer-centric businesses that value customer feedback and use it to drive growth.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89; Growth: $56 (billed annually); Pro: $349 (billed annually); Enterprise: $569 (builled annually).
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationParlor.io
Founded: 2017
United States
Parlor.io
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Company InformationSurvicate
Founded: 2013
Poland
survicate.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Supported
Bug Reports
Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Supported
Surveys
Supported
User Testing Tools
Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Not Supported
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Integrations
Intercom
Supported
Salesforce
Supported
Slack
Supported
Zendesk
Supported
ActiveCampaign
Not Supported
Customer.io
Not Supported
Drip
Not Supported
Freshsales
Supported
GetResponse
Not Supported
Gong
Not Supported
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Integrations
Intercom
Supported
Salesforce
Supported
Slack
Supported
Zendesk
Supported
ActiveCampaign
Supported
Customer.io
Supported
Drip
Supported
Freshsales
Not Supported
GetResponse
Supported
Gong
Supported
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