+
+

Related Products

  • ShipHero
    886 Ratings
    Visit Website
  • LIVE Connect
    44 Ratings
    Visit Website
  • Dispatch Science
    22 Ratings
    Visit Website
  • AIMS360 Apparel Software
    92 Ratings
    Visit Website
  • Detrack
    142 Ratings
    Visit Website
  • Vibe Retail
    27 Ratings
    Visit Website
  • Order.co
    220 Ratings
    Visit Website
  • Proton Mail
    108,630 Ratings
    Visit Website
  • Shippo
    906 Ratings
    Visit Website
  • PromoTix
    262 Ratings
    Visit Website

About

ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.

About

Deliver delightful, post-purchase experiences. Prevent "where is my order" calls before they happen. Increase customer delight with proactive, branded shipping notifications. For eCommerce brands, transparency is your strongest weapon. Wonderment is not just any order tracking app - we give you full visibility into your shipments so you can deliver a delightfully unexpected post-purchase experience. Proactively notify customers about the status of their order, including delayed or lost shipments. Improve customer satisfaction while reducing support costs. That's a win-win. Send real-time order update notifications from the tools you already use for a premium customer experience. Arm your support and Ops team with a daily digest and real-time report of stalled, delayed or lost orders. Send internal notifications to Slack, Gorgias, or email.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows

Audience

E-commerce brands searching for a shipment tracking solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$11 per month
Free Version
Free Trial

Pricing

$20 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/parcelwill/

Company Information

Wonderment
Founded: 2020
United States
www.wonderment.com

Alternatives

Alternatives

Categories

Categories

Integrations

Gorgias
Klaviyo
Shopify
Shopify Plus
CJdropshipping
Dianxiaomi
EComposer
FedEx Ship Manager
Fera
Flits
Growave
Intercom
Judge.me
PageFly
ReturnPro
Shopify Flow
Slack
UpOrder
Zapier
Zendesk

Integrations

Gorgias
Klaviyo
Shopify
Shopify Plus
CJdropshipping
Dianxiaomi
EComposer
FedEx Ship Manager
Fera
Flits
Growave
Intercom
Judge.me
PageFly
ReturnPro
Shopify Flow
Slack
UpOrder
Zapier
Zendesk
Claim ParcelWILL and update features and information
Claim ParcelWILL and update features and information
Claim Wonderment and update features and information
Claim Wonderment and update features and information