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About

Parcel Tracker is the smart way to manage parcels 📦, mail ✉️ and deliveries 🚚 in buildings. Parcel Tracker is a cloud-based internal package tracking app that uses the cutting edge in AI reduce your parcel management time by 70% and improve operations overall. Parcel Tracker is trusted by over 30,000 people and businesses to log over a million parcels yearly. It's perfect for: ✔️Student Accommodation ✔️Residential Buildings ✔️Coworking and Corporate Offices ✔️Universities ✔️Hotels and Restaurants ✔️Hospitals ✔️SMBs ✔️Enterprise 🛠How Parcel Tracker Works 1)Quickly scan packages received at the reception/mailroom using a smartphone camera, it automatically notifies recipients by email and SMS with a QR code. 2)Recipients collect their deliveries using the QR code, which serves as proof-of-collection. 🌟Parcel Tracker Features ✔️Works with all couriers and hand-written parcel labels. ✔️Automatic Reminds are sent ✔️No manual data entry ✔️Super easy to use

About

Traizr is mailroom management software for any building, handling parcels and internal mail from a single reception desk to a global, multi-site portfolio. Staff scan deliveries on any iOS or Android phone, no specialist hardware - recipients are notified automatically, and every collection is captured with QR, signature or photo proof, creating a complete, searchable audit trail. Data is hosted in the EU, UK or Asia and the platform is GDPR compliant by design. 15+ languages per user. Works offline and auto-syncs, so no scan is ever lost. Includes inbound, outbound and dispatch tracking, priority mail classification, multi-site and multi-tenant management from a single dashboard, and built-in virtual office management (forwarding, scanning, shredding). Built since 2013 by Decoded Group, an enterprise software company, Traizr adapts to your processes with custom workflows, API integrations and white-label branding. Trusted by organisations including Asknestor, UPP, Urbanest.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mailrooms and receptions at places like university halls, university mailrooms, residential buildings, office buildings, luxury buildings, corporate offices, co-working facilities, and more

Audience

Facilities managers, operations directors and building managers at corporate offices, universities, student accommodation, hospitals, residential and BTR buildings, co-working spaces, law firms, government sites and virtual office providers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Price based on the size of the building
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • +Parcel Trackers customer service response times are excellent, when we have experienced problems we have seen responses within the hour and usually under 15 minutes. Always helpful and polite. +The setup and configuration from a systems admin perspective is intuitive with minimal setup required for new devices using the software or new users. +The app itself is easy to use and logical in the steps required to scan and document parcels, with extra functionality you can enable if you want to further manage, tag or otherwise categorise the parcel. +For more complex tasks like updating data feeds or other elements backend tasks also has strong support and technical guidance from their tech team.
  • Easy to use and input information of a parcel with just a click of a photo and easy to edit should you need.
  • Great app for convenient and time saving, secured with good record keeping, also easy to use, and well d, would recommend this app over and over, cause it makes my job more easier than before
  • We like the idea the tool has given our organization of making the tracking of incoming mail easier. It's great to be able to tell if someone has mail through the app, which seems to be easy enough to maneuver.
  • Parcel Tracker makes it easy to navigate. It allows personnel to scan quickly and efficiently. The features are also easy to understand

Cons

  • -Minor bugs or technical issues experienced with UI functions like light and dark mode causing navigational buttons to disappear in app when used on certain mobile devices. -If you have a large volume of customers pre-loaded into Parcel Tracker the auto recommend who the parcel belongs to feature can sometimes recommend not the exact right person but close name matches, which just requires some care when selecting to ensure the right recipient is chosen.
  • Difficult to capture shots of multiple packages where they’re large and stacked.
  • No cons, it's well managed and easy to understand
  • We needed to purchase specific labels for our mil which doesn't come in with them. It's a bit time consuming to get all the mail we have checked in a piece at a time.
  • The update was a little harder to navigate. Instructional updates and communication about update may be needed.

Pros & Cons from Real Users

Pros

  • The multi-site dashboard is the thing that sold it internally. I can see every building from one screen without ringing round site managers for a picture of what is happening. Rollout was genuinely quick, we were live across four sites inside a week and the training burden on reception teams was close to nothing. During peak the reporting meant I could answer questions from our university partner with actual numbers instead of guesswork.

Cons

  • Nothing so far, any doubts we had, the internal traizr team always helps.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Deepfinity
Founded: 2016
United Kingdom
www.parceltracker.com

Company Information

Traizr
Founded: 2013
United Kingdom
traizr.com

Alternatives

Alternatives

Mailroom

Mailroom

TSC Business Solutions
WookiPost

WookiPost

Wookify
Mailroom

Mailroom

TSC Business Solutions
TekTrack

TekTrack

TekCore
WookiPost

WookiPost

Wookify

Categories

Categories

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Barcoding Features

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Receiving Labels
RFID
Serial Number Tracking
Shipping Labels

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

Microsoft Entra ID
Okta

Integrations

Microsoft Entra ID
Okta
Claim Parcel Tracker Mailroom and update features and information
Claim Parcel Tracker Mailroom and update features and information
Claim Traizr and update features and information
Claim Traizr and update features and information