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About

Parcel Tracker is the smart way to manage parcels 📦, mail ✉️ and deliveries 🚚 in buildings. Parcel Tracker is a cloud-based internal package tracking app that uses the cutting edge in AI reduce your parcel management time by 70% and improve operations overall. Parcel Tracker is trusted by over 30,000 people and businesses to log over a million parcels yearly. It's perfect for: ✔️Student Accommodation ✔️Residential Buildings ✔️Coworking and Corporate Offices ✔️Universities ✔️Hotels and Restaurants ✔️Hospitals ✔️SMBs ✔️Enterprise 🛠How Parcel Tracker Works 1)Quickly scan packages received at the reception/mailroom using a smartphone camera, it automatically notifies recipients by email and SMS with a QR code. 2)Recipients collect their deliveries using the QR code, which serves as proof-of-collection. 🌟Parcel Tracker Features ✔️Works with all couriers and hand-written parcel labels. ✔️Automatic Reminds are sent ✔️No manual data entry ✔️Super easy to use

About

Reinvent your front desk with SwipedOn - the smart, safe, secure visitor and employee management system. Protect your employees and workplace with contactless sign in, visitor screening and instant alert notifications. Let SwipedOn take care of all your reception desk processes - visitor management, receiving deliveries, employee in-out and more! Go from a paper visitor book to a secure digital solution in under 10 minutes. Trusted by leading brands worldwide to welcome over 35 million people. Join the thousands of other workplaces globally who have found SwipedOn to be the fastest to implement, easiest to use and best value visitor sign in system on the market. Our world-class customer care has an average response time of under 2 minutes. Truly unbeatable.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mailrooms and receptions at places like university halls, university mailrooms, residential buildings, office buildings, luxury buildings, corporate offices, co-working facilities, and more

Audience

SwipedOn is ideal for all business sizes, from small to medium, and large enterprise companies. The solution also supports schools, nonprofits, and public administration.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Price based on the size of the building
Free Version
Free Trial

Pricing

$49.00/month
Starter - $49 /month
Business - $99 /month
Enterprise - $149 /location /month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.6 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Reliable Shipment Tracking: Parcel Tracker provides the company with an efficient way to monitor shipments, improving visibility throughout the freight forwarding process. The ability to quickly track packages and provide customers with accurate updates has helped streamline daily operations. User-Friendly Interface: The platform is straightforward and easy to navigate, allowing staff to quickly access shipment information without extensive training. Improved Customer Service: Having real-time tracking information available allows the team to respond to customer inquiries faster and provide more accurate updates regarding their shipments. Operational Efficiency: Parcel Tracker has helped reduce manual tracking efforts, allowing the team to spend more time focusing on other important operational tasks. Responsive Support Team: The support team has been exceptional. They are highly responsive, knowledgeable, and quick to assist whenever questions, issues, or requests arise. Their willingness to help ensures that any challenges are addressed promptly.
  • We have been using ParcelTracker for over a year and it has made. our job more efficient and stress-free.
  • The days of logging incoming packages with lists and individual emails are gone! Scan in the package to the recipient and all the work is done! If I have any issues someone gets back to me and are able to help me.
  • We use Parcel Tracker to replace the old paper-based system for receiving parcels. The tool has now been in use for over a year. The support team is quick and reliable whenever we do have a query.
  • I use Parcel tracker every day at work. It replaced our outdated hand written recording postal system. It is far more accurate and secure. The ease of making entries on a mobile phone to record and photo the parcel makes life a lot easier. It also gives you something to refer back to if a parcel is reported lost - you can prove you have delivered it from the photo!

Cons

  • While the platform is very effective overall, additional customization options for reporting and dashboard views could further improve the experience for businesses with specific operational requirements. Continued expansion of integrations with other logistics and business management systems would provide even more flexibility. There are some issues regarding scanning packages, however, we were informed that this issues is currently being looked at.
  • Love the updates, but would like an email notification /instructions of what is new.
  • Nothing really, everything can be looked up in a tutorial if we are not sure what to do.
  • We’d like to see a few more customisation options.
  • At first I thought using the phone to record parcels would be slower than handwriting, but once you get used to it, it is just as quick. It also outweighs handwritten records, in that you can actually read what has been typed!

Pros & Cons from Real Users

Pros

  • Easy use, via QR code and smartphone. NDA can be added and signed, and printed out. Visitors can be announced prior to their visit.
  • Great ease of use with a profound user interface. The notification of a visitor via email is very useful, it makes the employee whom the visitor is visiting aware that his guest has arrived. Easy and quick to use to clock in and out for employees Provides delivery management resources such as delivery notifications, package delivery photos and a log of delivered mails.
  • Its simplicity is its strength! No local data; everything is stored on the cloud.
  • Reliably works, and does what's needed. Phone companion app is handy during the pandemic so people don't need to touch the iPad.
  • SwipedOn is very easy to use by employees and visitors. IT helped us to digitalize visiting registration and helped us to achieve employees security by being able to identify who is at the office or not in case of an evacuation. Visitors and suppliers find it very easy to use and always compliment it efficiency.

Cons

  • If a visitor is announced, his data is not shown to him when using the tablet. A visitor who already signed a NDA hast to sign the NDA again on his next visit. When a visitor left and forgot to sign out, I can sign him out, but I cannot set the time he left. When a visitor comes for e.g. a whole week, he needs to sign 5 NDAs, he gets 5 badges, one for every day, so just one badge for the whole week would be fine.
  • There is not much customization option available, which would have been great to make the system fit the business' needs.
  • Would be fine, if it possible to schedule an automatic anonymization of the visitors list. More attention on the European laws. The lack in the app to run settings that are made through the web.
  • Active directory / Office 365 is a very expensive add-on.
  • The area related to employees check-in and check-out in my opinion should be more restricted and not allowing anyone using the app the ability to check-in / check-out any employee. In my opinion every employee should have his/her own pin and they are only allowed to check-in/out themselves.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Deepfinity
Founded: 2016
United Kingdom
www.parceltracker.com

Company Information

SwipedOn
Founded: 2013
New Zealand
www.swipedon.com/visitor-management-sourceforge

Alternatives

Alternatives

WookiPost

WookiPost

Wookify
Mailroom

Mailroom

TSC Business Solutions
TekTrack

TekTrack

TekCore
Hamilton Visitor

Hamilton Visitor

Hamilton Apps
Envoy

Envoy

Envoy, Inc.

Categories

Categories

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Barcoding Features

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Receiving Labels
RFID
Serial Number Tracking
Shipping Labels

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Contact Tracing Features

AI Virtual Agents
Forms / Surveys
Hot Zone Alerting
Journey Mapping
Notifications
Proximity Tracing
SMS / Email / Voice Communications
Symptoms Reporting
Test Results Reporting
Wearable Integration

Visitor Management Features

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Integrations

Active Directory
Microsoft Azure
Microsoft Entra ID
Okta

Integrations

Active Directory
Microsoft Azure
Microsoft Entra ID
Okta
Claim Parcel Tracker Mailroom and update features and information
Claim Parcel Tracker Mailroom and update features and information
Claim SwipedOn and update features and information
Claim SwipedOn and update features and information