Paddle

Paddle

Paddle Payments
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About

Paddle is a subscription commerce and billing platform for Software and SaaS companies. It’s more difficult than ever to keep up with customer demands, to find new international growth opportunities, and to manage your internal resources effectively. With Paddle, you spend less time on fixing internal roadblocks and can focus on scaling your business. Paddle provides a full suite of tools from optimized checkout to sell your software, to recurring billing, fraud detection, manual invoicing, sales taxes, global currencies, customer support, analytics and much more, all in one platform. Choose how you want to sell, Paddle supports every type of sales motion. Optimize your checkout for conversions, scale your sales-assisted invoicing to more business accounts, and add subscription billing

About

The only subscription business platform that combines omnichannel commerce, subscription management, billing, and predictive analytics, with one user-centric backbone. Your prospects, customers, partners, and internal teams need a modern system that enables seamless experiences when interacting with your brand, your products, and integrated systems. Long-term customer relationships don't start with recurring billing. Automation should start from the customer journey and from the user's perspective to finance, not the other way around. Revenue reports are not enough to understand dynamic customer relationships. Every user interaction is a meaningful data point for telling the right story from the past to the future. Compose omnichannel customer journeys out-of-the-box. From commerce and billing to analytics, keylight offers pre-built applications for every user group to monetize long-term customer relationships.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an advanced Billing and Invoicing solution

Audience

Enterprises in search of a solution to streamline their billing operations, improve user experience, and manage predictive data analytics

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact Paddle for pricing details. Depending on volume of sales going through the platform, there's a % fee.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Paddle is All-in-One solution. It unifies subscription payment and billing management. It enables us to grow in market seamlessly. Helps in handling accounts merchant currency tax compliance and more. With a few clicks we can go global. Easily customisable. It can create any billing cycle like seat based, uses based, credit based. It automatically handles VAT and sales tax. Saves a lot of time.
  • Super easy to use and I've used it when purchasing several different products before and was very straight forward and simple.

Cons

  • Very supportive and responsive customer support team. No cons.
  • Not sure if there are any cons from my standpoint.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Paddle Payments
Founded: 2011
United Kingdom
paddle.com

Company Information

keylight
Germany
keylight.com

Alternatives

Alternatives

PeakCommerce

PeakCommerce

PeakCommerce Inc.
Pelcro

Pelcro

Pelcro Inc
Paddle

Paddle

Paddle Payments

Categories

B2B Payment Supported
Finance Supported
Go-To-Market Supported
Payment Processing Supported
Recurring Billing Supported
SaaS Billing Supported
Sales Tax Supported
Tax Compliance Supported

Categories

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Not Supported
Dunning Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Not Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Not Supported

Sales Tax Features

Address Validation Supported
Audit Trail Not Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Not Supported
Tax Filing Not Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Not Supported

Billing and Provisioning Features

Billing & Invoicing Not Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Not Supported

Recurring Billing Features

Customer Portal Not Supported
Deferred Billing Supported
Discount Management Not Supported
Dunning Management Supported
Invoice History Not Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Not Supported

Subscription Management Features

Cancellation Management Not Supported
Discount / Coupon Management Not Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Not Supported
Self Service Portal Supported
Subscription Plan Management Not Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Not Supported

Integrations

Affonso Supported
Avalara Not Supported
ChartMogul Supported
Churnkey Supported
HubSpot Customer Platform Not Supported
Laravel Spark Supported
Levenue Supported
MLJAR Studio Supported
Microsoft Dynamics 365 Not Supported
Pabbly Connect Supported
Partnero Supported
Push Lap Growth Supported
Raaft Supported
Rambox Supported
Salesforce Not Supported
Stackreaction Supported
Upollo Supported
Uptrace Supported
WiserNotify Supported
re:cap Supported

Integrations

Affonso Not Supported
Avalara Supported
ChartMogul Not Supported
Churnkey Not Supported
HubSpot Customer Platform Supported
Laravel Spark Not Supported
Levenue Not Supported
MLJAR Studio Not Supported
Microsoft Dynamics 365 Supported
Pabbly Connect Not Supported
Partnero Not Supported
Push Lap Growth Not Supported
Raaft Not Supported
Rambox Not Supported
Salesforce Supported
Stackreaction Not Supported
Upollo Not Supported
Uptrace Not Supported
WiserNotify Not Supported
re:cap Not Supported
Claim Paddle and update features and information
Claim Paddle and update features and information
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