PRSONAS™ Digital Experience PlatformPRSONAS by nuMedia Innovations
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Selectron RelaySelectron Technologies
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Related Products
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About
PRSONAS™ is a custom digital workforce that improves your staff's productivity while maintaining an engaging human-like user experience for your customers. PRSONAS™ uses natural expressions and conversation in almost any language including American Sign Language. Let our experts help you create a custom character that will be your perfect brand ambassador. Your human staff members are free to handle higher-value tasks, and leave the mundane, repetitive tasks to PRSONAS™. We simply integrate an engaging personality with your existing software solutions allowing you to provide the highest level of customer engagement while reducing your operating and onboarding costs. That is the power of the PRSONAS™ personality.
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About
Relay is a powerful self-service application suite. With a single platform, governments can connect the work of their agencies in one location, coordinating and amplifying their impact through automation, data analysis, and engagement. For agencies, Relay’s centralized, connected approach to automated customer service frees up staff time, lowers costs, and increases the quality of customer service. For citizens, they receive the convenience and ease of accessing their data when, where, and how they want. Relay Portal is a powerful administrative and data management tool that provides real-time health statistics, detailed reports, outbound campaign management, configuration options, and more, all through a user-friendly dashboard. Payments for agencies using our solutions are PCI compliant and PA-DSS validated. By meeting the highest standards for payment security, agencies and their customers can feel confident knowing their data is protected.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that want a unique, one-of-a-kind customer experience specifically created to be your brand ambassador.
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Audience
Agencies and governments in need of a solution to automate and improve customer service and connect their work in a single location
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Varies
Pricing varies
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationPRSONAS by nuMedia Innovations
Founded: 1999
United States
www.prsonas.com
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Company InformationSelectron Technologies
United States
www.selectrontechnologies.com/relay/
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Supported
Visitor Management Features
Alerts/Notifications
Supported
Badge Management
Supported
Document Management
Not Supported
ID Scan
Supported
Pre-Registration
Not Supported
Registration Management
Not Supported
Self Check-in
Supported
Visitor Tracking
Not Supported
Watch List
Not Supported
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Integrations
Accela
Not Supported
CentralSquare Records
Not Supported
IMSpost
Not Supported
Infor CRM
Not Supported
POSSE
Not Supported
Trimble Cityworks
Not Supported
Tyler Corrections
Not Supported
VuSpex
Not Supported
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Integrations
Accela
Supported
CentralSquare Records
Supported
IMSpost
Supported
Infor CRM
Supported
POSSE
Supported
Trimble Cityworks
Supported
Tyler Corrections
Supported
VuSpex
Supported
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