PRSONAS™ Digital Experience Platform

PRSONAS™ Digital Experience Platform

PRSONAS by nuMedia Innovations
Selectron Relay

Selectron Relay

Selectron Technologies
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About

PRSONAS™ is a custom digital workforce that improves your staff's productivity while maintaining an engaging human-like user experience for your customers. PRSONAS™ uses natural expressions and conversation in almost any language including American Sign Language. Let our experts help you create a custom character that will be your perfect brand ambassador. Your human staff members are free to handle higher-value tasks, and leave the mundane, repetitive tasks to PRSONAS™. We simply integrate an engaging personality with your existing software solutions allowing you to provide the highest level of customer engagement while reducing your operating and onboarding costs. That is the power of the PRSONAS™ personality.

About

Relay is a powerful self-service application suite. With a single platform, governments can connect the work of their agencies in one location, coordinating and amplifying their impact through automation, data analysis, and engagement. For agencies, Relay’s centralized, connected approach to automated customer service frees up staff time, lowers costs, and increases the quality of customer service. For citizens, they receive the convenience and ease of accessing their data when, where, and how they want. Relay Portal is a powerful administrative and data management tool that provides real-time health statistics, detailed reports, outbound campaign management, configuration options, and more, all through a user-friendly dashboard. Payments for agencies using our solutions are PCI compliant and PA-DSS validated. By meeting the highest standards for payment security, agencies and their customers can feel confident knowing their data is protected.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want a unique, one-of-a-kind customer experience specifically created to be your brand ambassador.

Audience

Agencies and governments in need of a solution to automate and improve customer service and connect their work in a single location

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Varies
Pricing varies
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PRSONAS by nuMedia Innovations
Founded: 1999
United States
www.prsonas.com

Company Information

Selectron Technologies
United States
www.selectrontechnologies.com/relay/

Alternatives

Heyday AI

Heyday AI

Hootsuite

Alternatives

Relay

Relay

Relay Network
PRSONAS-VMS™

PRSONAS-VMS™

PRSONAS by nuMedia Innovations
Relay

Relay

Relay Technologies
Relay

Relay

Switch Labs

Categories

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Supported
Document Management Not Supported
ID Scan Supported
Pre-Registration Not Supported
Registration Management Not Supported
Self Check-in Supported
Visitor Tracking Not Supported
Watch List Not Supported

Integrations

Accela Not Supported
CentralSquare Records Not Supported
IMSpost Not Supported
Infor CRM Not Supported
POSSE Not Supported
Trimble Cityworks Not Supported
Tyler Corrections Not Supported
VuSpex Not Supported

Integrations

Accela Supported
CentralSquare Records Supported
IMSpost Supported
Infor CRM Supported
POSSE Supported
Trimble Cityworks Supported
Tyler Corrections Supported
VuSpex Supported
Claim PRSONAS™ Digital Experience Platform and update features and information
Claim PRSONAS™ Digital Experience Platform and update features and information
Claim Selectron Relay and update features and information
Claim Selectron Relay and update features and information